Food Service Manager

Job Summary

Wingstop is seeking a dynamic General Manager to lead one of our high-energy restaurant locations. This role is ideal for individuals with a proven track record in restaurant leadership—especially those with Wingstop experience—who are passionate about driving operational excellence, motivating teams, and delivering exceptional guest service. As General Manager, you'll be responsible for all aspects of daily operations, team development, and ensuring profitability and compliance. Join a fast-growing company with genuine opportunities for career advancement and impact.

Responsibilities
• Oversee the daily restaurant operations to guarantee top-notch standards in food quality, customer satisfaction, cleanliness, and team effectiveness.
• Source new team members, offer training, and aid in the growth of employees while creating a work atmosphere that is respectful and dynamic.
• Lead with exemplary hospitality and inspire team members to take ownership of their duties.
• Maximize operational efficiency by optimizing food and labor costs through effective management of inventory, scheduling, and ordering.
• Supervise the fiscal health, determine objectives, and put into action tactics to enhance revenue and profitability.
• Ensure that health, safety, and sanitation standards, as well as company policies, are fully upheld.
• Organize routine team meetings to synchronize goals and uphold the core values of the company.
• Partner with district and regional leaders to reinforce marketing initiatives and promote community interaction.
• Handle customer issues swiftly and adeptly, aiming to maintain high levels of guest satisfaction ratings.
• Establish a setting that encourages perpetual growth and advocates for the internal progression of individuals.

Qualifications and Experience
• Involvement in leadership capacities within food service management, epitomizing expertise in managing teams and daily operations within a restaurant setting, with a preference for Wingstop experience
• Non-negotiable is the need for a valid Food Manager Certification
• Possession of a TABC Certification is obligatory
• It is imperative to have reliable means of transportation and the capability to commute to assigned store locations
• A vital aspect of this position is the ability to work flexible hours, inclusive of weekends, holidays, and evenings
• To adhere to the uniform standards, employees must wear black shoes that have non-slip capabilities
• It is advantageous to be bilingual in English and Spanish, but it is not a strict requirement
• Exhibit exceptional skills in connecting with others, resolving problems, and strengthening team cohesion
• Drive to innovate remarkable guest encounters and train team members
• Operating with a focus on integrity, accountability, and professionalism

Benefits
• A competitive salary structure inclusive of performance-related incentives for achieving set goals
• Health, dental, and vision insurance play a crucial role in ensuring that individuals can access essential healthcare services without facing overwhelming financial burdens
• This insurance coverage can make a significant difference in individuals' ability to cope with the financial impact of hospitalization due to accidental injuries
• Disability insurance can be a crucial resource for individuals who rely on their income to sustain their lifestyle, offering a safety net in case of unexpected disabling conditions
• Vacation Pay
• Monthly Incentive Programs
• Workers at Wingstop and Jersey Mike's get to enjoy price reductions on food purchases as part of their employment benefits
• Prospects for growth and progression via internal opportunities
• A spirited and lively work atmosphere that promotes a cohesive team culture
• How your team's actions directly affect the community

Salary
• Reflecting an individual's experience and performance, the compensation is set competitively
• Base wage supplemented by monthly bonuses dependent on individual performance
• Proposal finalized based on qualifications and performance in the interview

About the Company

We are a locally owned and rapidly expanding franchise group operating 8 Wingstop locations and 5 Jersey Mike's with plans for further growth. Our company values honesty, motivation, teamwork, and great hospitality. We pride ourselves on fostering a positive, respectful, and inclusive workplace where both employees and customers feel welcome. Our leadership believes in promoting from within, offering long-term career paths for those who want to grow with us.

At Wingstop, our vision reaches beyond just providing tasty wings; we aim to build a team and culture that is bold, authentic, and community-focused.