Service Operations Manager

Service Operations Manager

Compensation Range: 50,000.00 - 59,500.00

The Service Operations Manager ensures excellent day-to-day management of restaurant operations, embodying our brand values to provide an extraordinary guest experience. As a vital brand representative, this role promotes a culture of continuous improvement and a positive atmosphere that enriches every visit.

At our restaurant, you'll enjoy

• Participation in our financial success through an uncapped bonus program
• Referral incentives for introducing amazing new team members
• Free shift meals and a 50% discount on all food for your family
• Days off on Thanksgiving and Christmas
• Outstanding growth opportunities within the company

To be considered for this role, ideal candidates will possess:

• Must be 21 years of age
• A minimum of 2 years of management experience
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation
• Excellent communication and leadership abilities, with a knack for inspiring a dedicated team focused on service and hospitality
• Strong understanding of P&L statements
• Ability to obtain necessary certifications and permits as required by state/local law
• Proficiency in Microsoft Excel, Outlook, and Word

Preferred qualifications include

• Familiarity with local and state health codes
• Experience with software such as Workday, Aloha, NBO, and Hot Schedules
• Previous experience managing a team

We are an equal opportunity employer and are excited to hear from individuals who share our passion for exceptional service.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each hour worked.

Application Window: We accept applications on an ongoing basis.

Our restaurant isn't just another burger place; we're a vibrant team filled with energy, unique personalities, and a passion for fun! Known for our relaxed vibe and extensive menu, we prioritize creating memorable experiences while enjoying delicious meals. We believe in inclusivity and value the diverse backgrounds and perspectives of our team and guests.