Food Service Operations Director

Position Overview for Food Service Operations Director

The Food Service Operations Director's main responsibility is to devise and implement dining solutions that cater to the tastes and requirements of customers. This role entails managing and supervising dining facilities where individuals can place orders for cooked meals from a set menu.

Job Responsibilities for Food Service Operations Director

Leadership

• Manage, support, collaborate with, and advance teams to increase their input, which includes hiring, evaluating, educating, mentoring, and overseeing performance.
• Guarantee that the food service operations are consistent with the Executional Strategy.
• Support your team in grasping the objectives that need to be attained and the approaches to be taken through coaching sessions.
• Provide incentives for employees to encourage their continued dedication to the organization.
• Guarantee the preservation of safety and sanitation criteria in every aspect of the process.

Client Relationship

• Recognize client necessities and proficiently share updates on operational development.

Financial Performance

• Incorporate the operational strategies and systems employed by Aramark.
• Implement strategies to boost earnings and oversee fiscal frameworks, ensuring effective cost management for food, beverages, and labor expenses.
• Confirm the consistent generation and monitoring of P&L statements.
• Hit the goals for food and personnel objectives.
• Maintain quality and control costs by managing resources effectively within the set budgetary parameters.

Productivity

• Implement and uphold Aramark’s program for workforce and food efforts.
• Increase value through streamlined operations, controlled costs, and effective profit supervision.
• Ensure comprehensive compliance with the basic principles of Operational Excellence, covering management of food-related activities and labor resources.
• Manage and oversee the processes related to manufacturing, distribution, and food provision.

Compliance

• Foster a safe and supportive atmosphere for clients, customers, and employees to interact in.
• Adhere to all relevant policies, rules, and regulations, particularly those related to safety, health, and hours of work.

Key Responsibilities for Food Service Operations Director

• Construct and sustain mechanisms and approaches for the selection, acquisition, storage, cooking, serving, and menu enhancement of comestibles.
• Generate operational component forecasts and provide insights on any discrepancies. Responsible for overseeing accounting functions associated with these components.
• Make sure that sanitation and safety protocols are adequately followed in respective zones.
• Lead and manage unit staff to coordinate production tasks, merchandise presentation, quality control procedures, cost management protocols, labor oversight, and staff training programs.
• Attract, secure, advance, and sustain front-line workforce.
• Carry out periodic stock assessments.
• Comply with ARAMARK, governmental, and accrediting agency requirements through proper record-keeping.
• Interact with client decision-makers and ensure robust client and customer relationships at all echelons of the client institution.
• May join in the sales process and talks regarding contracts.
• Explore options for introducing new products and services that help in growing sales and retaining a loyal customer base.
• Handle the front-end operations of the dining operation.
• Develop and execute food service blueprints that are aligned with the client's core principles and aspirations, promoting sustainability.

Qualifications for Food Service Operations Director

• The role mandates a minimum of four years of previous experience.
• Applicants should possess 1-3 years of prior experience in a management role.
• Applicants must have prior experience in the food service industry.
• A bachelor's degree or a similar level of expertise is essential.
• Strong communication skills.
• Competence in nurturing and preserving meaningful connections with clients and customers to promote mutually beneficial business relationships.
• Competence in exhibiting superior customer service following the Aramark standard service model.
• Proficiency in sustaining efficient connections with diverse departments to create a united front in food service delivery.
• Infrequent requirement to handle, carry, shove, and tug objects up to 50 lbs in weight.
• Must be willing to stand continuously for extended periods.

About Aramark

The foundation of Aramark is firmly grounded in service and a collective commitment to creating meaningful impact for our employees, partners, communities, and the environment. We strongly believe in providing every team member with equitable employment opportunities and involving them in all facets of our operations. Our stance on discrimination is unwavering, with a firm dedication to equal treatment for all individuals, whether based on race, color, religion, nationality, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, status as a protected veteran, or any other characteristics safeguarded by relevant legislation.

Aramark takes pride in its service to millions of clients daily, across various countries spanning 15 locations, by delivering food and facility management solutions. The company is wholeheartedly dedicated to aiding individuals in realizing their full potential, whether they are on a quest for new experiences, striving for inclusivity, or looking for a desirable workplace.

FAQ'S

Q)Are there internship or student opportunities available at Aramark?

A)Yes, Aramark offers internships and student opportunities across various departments. These programs are designed to provide valuable work experience and potential career paths.

Q)Does Aramark offer remote or flexible work options?

A)Aramark offers remote and flexible work options for certain roles, depending on the department and job function. For positions that allow remote work, these options will be outlined in the job description.

Q)Does Aramark provide training and development programs?

A)Yes, Aramark invests in the growth and development of our employees through comprehensive training programs. These include leadership development, skills training, and career advancement workshops. We also offer online learning platforms to help employees expand their knowledge and skills.