Auto Service Advisors, Writers - Experience Required

470 Schillinger Road South Mobile, AL 36695

Automotive Service Advisor / Writer Drive Your Career Forward!

Competitive Pay Plan + Great Benefits!At Least Two (2) Years of Experience Required

Toyota West Mobile is seeking a dynamic, experienced, and customer-focused Automotive Service Advisor / Writer. If you're passionate about delivering exceptional service, this is your opportunity to join a dealership that values excellence and innovation.

Ready to lead with confidence and make your mark in a fast-paced, rewarding environment? Apply online and take the next step in your automotive career.

Why Join Us?

At Toyota West Mobile, you’ll be part of a supportive team that values professionalism, integrity, and customer care. We offer the resources of a trusted brand with the welcoming environment of a local dealership.

Benefits

• Competitive pay plan!
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on vehicles and services
• Ongoing training and career development opportunities

Key Responsibilities

• Greet customers and serve as their primary point of contact throughout the service process
• Document customer concerns and translate them into clear repair orders for technicians
• Recommend maintenance and repair services based on Toyota guidelines and vehicle condition
• Communicate repair timelines, updates, and costs with accuracy and transparency
• Coordinate with technicians to ensure timely and accurate diagnostics
• Review final invoices, explain services performed, and ensure customer satisfaction
• Maintain a clean, organized service drive and uphold dealership standards
• Support Express Service operations as needed

Qualifications

• Must have two (2) years of experience as a Service Advisor / Writer
• Strong communication and customer service skills
• Ability to multitask in a busy service department
• Basic automotive knowledge and confidence discussing repairs
• Experience with dealership management systems (DMS) is a plus
• Valid driver’s license and clean driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.