Senior Associate, Controls Tester

About the position

Senior Associate, Controls Tester Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management. This organization leads, advises, and innovates on top transformational initiatives across the Card business. Specifically, the Process Excellence Team within Card Risk is leading a multi-year transformational Well Managed journey focusing on: 1) Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights 2) Enable Ownership & Accountability through Transparency - providing clear, end-to-end “single view of the truth” for leaders to enable sound decision-making 3) Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data 4) Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management The Card Risk Process Excellence Team is currently hiring for a Senior Associate (SA) that will take our Well Managed transformation to the next level in our testing program, furthering the top-notch brand that Card Risk has built. This SA will be responsible for the execution of the Design Effectiveness & Operation Effectiveness controls testing for Card in alignment with the Enterprise Control Standard and the Process Management and Controls Framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders to deliver results that have a direct impact on the company’s bottom line. Core capabilities for this foundational role include a strong collaborative mindset with significant risk management and testing expertise, coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who can support transformational change and deliver game-changing value. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability. Experience with automated/hybrid control testing is also a plus.

Responsibilities
• Supporting end to end testing of controls: Performing proper planning to execute the required test process steps by established deadlines with minimal supervision
• Assessing Operational and Design Effectiveness of US Card hybrid/manual controls in adherence to enterprise standards and internal US Card requirements for control testing
• Creating and maintaining adequate testing support documentation such as workpapers, rationale, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
• Learn/perform code reviews in support of automated/hybrid controls as needed
• Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery
• Building relationships and collaborating with key stakeholders
• Able to achieve a high level of quality results measured by QA, 2nd line, & audit reviews
• Be intellectually curious to question and effectively challenge, explore options, and develop appropriate alternatives.
• Possess strong verbal and written communication skills to communicate effectively with a range of stakeholder groups.
• Engage with team routines (i.e. standups, sprint planning, team meetings, reporting, etc)
• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Requirements
• High School Diploma, GED or equivalent certification
• At least 2 years of experience in Control Testing or Internal Audit

Nice-to-haves
• Bachelor’s Degree
• 2+ years of Financial Services industry experience
• 2+ years of regulatory compliance or credit experience
• 2+ years of Risk Management experience
• 2+ years of automated controls testing experience

Benefits
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.