Field Support Analyst

Field Support Analyst

Job Summary

DISH, a pioneer in connectivity due to its status as an EchoStar Company, has led the charge for over four decades in changing the communication landscape. Our industry leadership in the satellite television and smart home industries is unparalleled and America's First Smart Network™ is a result of our efforts. A role as a Technician on our team means taking on responsibility as we connect homes across the country and ensuring that our customers receive exceptional satisfaction levels. With our six-year consecutive win of the J.D. Power award, we are confident that our customers appreciate our commitment.

Job Duties and Responsibilities

What Awaits You

• In as little as six months, you can be promoted and given a raise, along with the possibility of performance incentives amounting to $6,400 during your first year, and $9,100 annually, as well.
• Benefit from extensive paid training, time off, and holiday perks, all in a compact four-day work week, with additional opportunities to boost earnings through overtime.
• Maximize your benefits with a diverse range of advantages such as medical, dental, vision, and life insurance policies, brought together by a Health Savings Account.
• Avail of complimentary DISH TV service valued at $114.99/month in your abode, and enjoy attractive discounted rates for Sling TV and Boost Infinite phone deals.
• The ESPP is a valuable benefit that can help you grow your wealth over time. By purchasing discounted company stock, you can potentially increase your net worth and build a more secure financial future.
• Employ the DISH-supplied van, gear, and attire to carry out your job duties.
• Utilize growth opportunities as the 400+ technician leaders before you, who all began their journey in the same position. Automatic salary increments are available through performance-based promotions.

Qualifications and Experience

As a Field Technician, you will be responsible for introducing customers to DISH's smart home capabilities and making their daily lives less complicated:

• Quickly developing a bond with customers is integral to ensure top-notch service delivery.
• Ability to lift heavy loads of more than 70 lbs with ease, and feel comfortable working in different weather conditions and at significant heights.
• Having a valid and lawful driver's permit with an unblemished driving record that complies with DISH's safety policies.
• Flexibility to move around as needed.

Salary

Compensation: $18.75/Hour

Benefits of the Position

Come and explore the variety of wellness benefits we offer, and take the first steps toward exciting new career prospects on our careers website.

About Company

For over four decades, DISH, an EchoStar Company, has been a leading figure in the connectivity world. Our range of offerings includes smart home installations, satellite television, live-streaming, mobile plans, and products that are all aimed at creating America's First Smart Network ™. Presently, DISH has several brands, including EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.