Quality Control Analyst

For more than 25 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success. As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations.

Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth.

Position Summary The Quality Control Analyst supports operational excellence by ensuring accuracy, compliance, and quality across client implementations, payroll, benefits, and HR operations. This role partners cross‑functionally to identify risks, analyze data, and drive continuous process improvements within a fast‑paced PEO environment. Key Responsibilities

• Support new client implementations and ensure smooth hand-offs to operational teams
• Partner with internal teams to ensure accuracy of payroll, benefits, and employee onboarding
• Monitor onboarding and benefit enrollment activities for completeness and quality
• Analyze data and discrepancies using reporting tools to identify trends and root causes
• Evaluate and monitor procedures that impact quality across operations
• Collaborate with stakeholders to develop, review, and improve procedures
• Drive process improvements and standardization initiatives
• Maintain working knowledge of PEO services, systems, and processes

Skills & Experience

• Strong proficiency in Microsoft Office, including advanced Excel (formulas, lookups, pivot tables)
• Ability to adapt quickly to new systems and processes
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with HR systems (PrismHR a plus)
• Knowledge of payroll and state tax concepts

Qualifications

• Bachelor’s degree required
• 5+ years of experience in operations, quality control, compliance, or related fields
• Understanding of risk management and quality assurance principles
• Knowledge of HR, payroll, and benefits administration Salary based on experience up to $85K This role is hybrid 3 days in the office 2 days work from home

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