Academy Service Group
Project Coordinator
Salary
-
Job type
Full-time
Location
Hackensack, New Jersey, US
Remote
No
Posted
-
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Browse resume examplesJob description
Dispatcher / Project Coordinator – $1,400 per Week
Our company is a fast-growing service organization that acts as the central point of communication between technicians, vendors, and customers. We do not perform field work — we coordinate it. This role is for someone who thrives on organization, follow-ups, and keeping multiple moving parts aligned at all times.
What This Role Really Is
You are the middle-man between
- Customers requesting service
- Technicians and vendors completing the work
- Internal management overseeing timelines, costs, and quality
Your job is to make sure everyone is informed, on schedule, and aligned — at all times.
Core Responsibilities
- Dispatch and coordinate service calls and multi-step projects
- Communicate clearly and consistently with technicians and customers
- Track job progress from start to completion
- Follow up aggressively on:
- ETAs
- Delays
- Updates
- Completion confirmations
- Ensure all parties receive real-time updates
- Keep detailed notes, timelines, and documentation in our system
- Escalate issues immediately — no surprises
- Manage multiple jobs simultaneously without dropping the ball
Communication Is the Job
- You will be on the phone and email throughout the day
- You must be comfortable giving updates, asking for clarity, and pushing for answers
- Silence and assumptions are not acceptable — constant communication is required
- Schedule
- Full-time, Monday–Friday
- Daytime business hours
- On-site position (this is not remote)
Compensation
- $1,400 per week
- Paid weekly
- Long-term, stable position
✅ Who This Is For
- Someone highly organized and detail-oriented
- Comfortable juggling multiple projects at once
- Strong communicator who follows up until things are resolved
- Calm under pressure and able to think critically
- Prior dispatching, project coordination, or operations experience preferred
Who This Is NOT For
- Anyone looking for a low-stress or slow-paced role
- Someone who dislikes constant communication
- Anyone who waits to be told what to do
- Anyone uncomfortable being the point of accountability
Why Join Us
- Clear structure and expectations
- A key role in daily operations
- Opportunity to grow within a multi-company organization
- Leadership that values accountability and performance
Responsibilities
- This role is for someone who thrives on organization, follow-ups, and keeping multiple moving parts aligned at all times
- Customers requesting service
- Technicians and vendors completing the work
- Internal management overseeing timelines, costs, and quality
- Your job is to make sure everyone is informed, on schedule, and aligned — at all times
- Dispatch and coordinate service calls and multi-step projects
- Communicate clearly and consistently with technicians and customers
- Track job progress from start to completion
- Follow up aggressively on:
- ETAs
- Delays
- Updates
- Completion confirmations
- Ensure all parties receive real-time updates
- Keep detailed notes, timelines, and documentation in our system
- Escalate issues immediately — no surprises
- Manage multiple jobs simultaneously without dropping the ball
- You will be on the phone and email throughout the day
- Schedule
- Full-time, Monday–Friday
- Daytime business hours
Qualifications
- You must be comfortable giving updates, asking for clarity, and pushing for answers
- Silence and assumptions are not acceptable — constant communication is required
- Someone highly organized and detail-oriented
- Comfortable juggling multiple projects at once
- Strong communicator who follows up until things are resolved
- Calm under pressure and able to think critically
- Someone who dislikes constant communication
- Anyone who waits to be told what to do
- Anyone uncomfortable being the point of accountability
Benefits
- Dispatcher / Project Coordinator – $1,400 per Week
- $1,400 per week
- Paid weekly
- Long-term, stable position
- Clear structure and expectations
- A key role in daily operations
- Opportunity to grow within a multi-company organization
- Leadership that values accountability and performance
Stand out from other applicants
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