Application Analyst Intermediate - Healthy Planet

The Application Analyst Intermediate works with complex clinical and business applications, providing technical support to ensure performance and alignment with organizational needs. This role evaluates user needs, implements and enhances applications, and troubleshoots issues under moderate supervision.

Essential Job Function

• Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.
• Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions as well as involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Maps business and clinical requirements into system configurations and workflow solutions.
• Prepares and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
• Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
• Provides technical application support, troubleshoots and triages issues, and oversees system performance, data quality, and integrity, escalating problems appropriately.
• Maintains knowledge of new technical concepts and solutions and their application to healthcare.
• Assists with implementation and support of third-party systems.
• Utilizes experience and knowledge to make certain that all aspects of the application align and integrate with other systems across the organization.
• Performs other duties as assigned.

Education

• Required: Bachelor's Degree or equivalent experience in relevant field

Experience

• Required: 2 years

Licensure/Certification/Listing

• Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the timeframe specified in the Epic Certification commitment policy.