Customer Service Agent

Job Description: We are searching for a reliable and detail-oriented Customer Service Agent to support daily client interactions and assist with operational communication tasks at our Washington location. This role works closely with team members to ensure accurate information handling, organized records, and smooth day-to-day operations.

Responsibilities:

• Handle inbound and outbound customer inquiries in a timely and professional manner
• Maintain organized records of customer interactions, requests, and resolutions
• Provide friendly and efficient assistance to clients and visitors
• Communicate updates, concerns, or discrepancies with internal teams
• Assist in resolving customer issues while ensuring a positive experience

Qualifications:

• High school diploma or Associate degree preferred
• Strong organizational and time-management skills
• Ability to work collaboratively in a team environment
• Attention to detail and accuracy in handling information

• Benefits

• Competitive pay
• Opportunities for advancement
• Professional development and training
• Supportive and collaborative team environment