Atlassian Administrator - Tieto Tech Consulting (m/f/d)

A part of global technology organization Tieto, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands.  

We’re looking to hire an Atlassian Administrator to join the leading provider of digital health solutions within the health tech business with a primary focus on user access and permissions. This role is ideal for someone early in their Atlassian or IT admin career who enjoys structured work, attention to detail, and helping teams work securely and efficiently. 

Key Responsibilities 

• Administer and maintain Atlassian tools (Jira, Jira Service Management, Confluence, Bitbucket, etc.) 
• Configure projects, workflows, schemes, permissions, and custom fields 
• Manage user access, groups, roles, and license usage 
• Collaborate with stakeholders to gather requirements and translate them into scalable solutions 
• Create and maintain dashboards, filters, and reports to support teams and leadership 
• Install, configure, and manage Marketplace apps and integrations 
• Troubleshoot issues, perform root-cause analysis, and provide user support 
• Develop documentation, standards, and best practices for Atlassian usage 
• Support system upgrades, migrations (Cloud/Data Center), and performance optimization 
• Ensure security, compliance, and data integrity across tools 
• Train users and provide ongoing enablement and guidance 

Required Experience & Qualifications 

• 2+ years of hands-on experience administering Atlassian tools 
• Strong expertise in Jira (Software and/or Service Management) and Confluence 
• Solid understanding of workflows, permission models, and Jira schemes 
• Experience supporting Agile and/or ITSM teams 
• Ability to translate business needs into technical configurations 
• Strong troubleshooting and problem-solving skills 
• Excellent communication and documentation skills 

Would be an advantage

• Atlassian certifications (ACP-100, ACP-120, ACP-620, etc.) 
• Experience with Atlassian Cloud and/or Data Center environments 
• Knowledge of REST APIs, automation rules, and scripting (Groovy, ScriptRunner) 
• Experience with SSO, user provisioning, and identity management tools 
• Familiarity with DevOps tools and CI/CD integrations 

We offer

We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired? 

We look forward to your application! Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today.

Hope to hear from you soon!

We perform background checks on all final candidates.

Tieto declines calls from recruitment companies

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)