Store Manager (m/f/x)

For our outlet in Ashford we are looking for you as Store Manager (m/f/x).

Your Responsibilities

• Managing the overall store operations and performance

• Meet sales goals by training, mentoring and providing feedback to sales staff

• Ensure high levels of customer satisfaction through excellent service

• Ensure that promotions, sales and merchandising instructions are carried out to expected standards

• Complete store administration and ensure compliance with policies and procedures

• Maintain outstanding store condition and company’s visual merchandising standards

• Report on buying trends, customer needs, profits etc.

• Manage stock levels

• Partner with outlet managements on events

• Manage the outlet returns hub, ensuring returns are processed smoothly

• Ensure E-Com returns are managed and dealt with efficiently

Your Profile

• Previous retail management experience in a similar size operation

• Maintain a keen interest in the fashion industry and market trends

• The ability to lead and motivate a team

• Visual Merchandising and stock management experience

• Excellent communication and 'people' skills

• Solid organizational skills

• A strong commitment to customer service