eBook Sales Account Manager DACH

We are recruiting for a Sales Account Manager based in Germany to cover a portfolio of academic and governmental accounts in the DACH region.  You will be generating new leads and maintaining existing business by developing relationships with librarians, faculty leaders and researchers. You will be covering sales of Taylor & Francis eBooks and expanding awareness of the business within a competitive trading environment.

This role is open to candidates based in Germany and is home based with travel expected within the region to Customer Onsite meetings, Conferences and occasional team meetings.

Key Responsibilities:

Reporting to the Head of Sales and working closely with the DACH Strategic Account Manager, the successful candidate will have the following responsibilities:

• Relationship management of a portfolio of customers, building a deep understanding of the customer, market and specific needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction
• Planning, scheduling and carrying out meetings with key individuals within institutional organizations to close business and other sales opportunities within DACH, using consultative selling techniques and offering bespoke and added value solutions to maximize sales opportunities.
• Analyse sales figures, run reports, maintain our adoption database and communicate with colleagues in the sales, marketing and editorial departments.
• Accurate and timely maintenance of CRM systems
• Building and maintaining effective external and internal relationships, building an understanding of the Higher Education sales strategy across the wider business and externally where appropriate
• Updating the Head of Sales with reporting on sales activities and bring to their attention any problems/challenges with recommendations for resolution.

We are seeking a dynamic individual who can excel in one of two key areas: either someone with strong consultative selling skills and a willingness to immerse themselves in the academic publishing industry, or an individual with existing knowledge, contacts, or connections within the industry who is eager to leverage their expertise to drive sales and grow their career in a commercial role. In either case, we are looking for someone with high enthusiasm, adaptability, and a passion for building relationships and delivering tailored solutions to our customers.

You will have:

• Strong relationship-building skills with the ability to engage effectively with librarians, faculty leaders, and researchers.
• Ideally you will have experience in consultative selling and delivering tailored solutions to customers.
• Analytical skills for interpreting sales data and maintaining accurate CRM records.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated with effective time management and organizational abilities.
• Proficiency in CRM systems and collaboration with cross-functional teams.
• Willingness to travel within the region for customer meetings, conferences, and team events.
  Fluency in German and English (written and spoken).
• Knowledge of the academic and governmental sectors in the DACH region is advantageous.

Location: This is a home based role but you will need to be comfortable with a balance of approximately 25% of your time spent travelling across the DACH territory. 

What we offer in return: 

• An excellent work/life balance with a fantastic, flexible working culture
• Annual bonus scheme
• 35 hour working per week
• 25 days annual leave plus an extra day off for your birthday
• German Bank Holidays (based on the federal state you are living in)
• 3 additional discretionary days for the holiday season at the end of the year
• 4 paid volunteering days each year
• Informa Anywhere Scheme - work away from your usual location for up to 4 weeks per year
• Share Match – Plan that matches every share purchased with two free shares
• Pension scheme (supporting German private pension scheme / Betriebliche Altersvorsorge)
• Employee assistance programme – offering 24/7 well-being support

Being Yourself at Taylor & Francis 

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. 

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/ 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.    This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information. 

To find out more about our business and the great career opportunities please go to our Careers Site: https://taylorandfrancis.com/careers/