Sopra Steria

Recruitment UK Assistant Manager-Resourcing

Noida, Uttar Pradesh, inFull-timeYesterday

Company

Sopra Steria

Job type

Full-time

Location

Noida, Uttar Pradesh, in

Posted

Yesterday

Salary

Not specified
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Job description

  1. Monitoring daily service level activities across the team. Have supporting delivery / governance plans to achieve the expected service levels
  2. Support the team to achieve their expected daily input & output targets (result oriented). Motivate and guide the team in right direction to ensure weekly and monthly targets are met
  3. Ensuring everyone in the team is productive as per business requirements 
  4. On need basis must endeavor to perform hands-on (lead from the front). Conduct process wellness checks to review if the said processes are being rightly followed 
  5. Bridge & develop relationship between internal & external stakeholders (offshore and onshore team)  
  6. Work closely with the team and onshore resource managers to support training needs 
  7. Drive Continuous Improvements
  8. Management Reporting (MI)
  9. Risk and Change Management (Exception Handling)
  10. Partnering in Performance Management / Performance Development Plans
  11. Support Organizational Goals & Objectives

 

Total Experience Expected: 05-08 years

 

High Level Responsibilities : should not be limited to what is listed below 

  1. Weekly & Monthly performance MI reviews
  2. Weekly & Monthly project reviews with onshore resource managers 
  3. Governance Activities 
  4. Monthly Team 1:1s
  5. Career planning and management for team members
  6. Work Force Management (Absenteeism & Leave Management)
  7. Quarterly reviews
  8. Weekly Team Meetings
  9. Timesheet submission & approvals
  10. Supervise improvement plans
  11. Encouraging Learning & Development (internal / external)
  12. Strategic MI – Analysis at team or individual level etc
  13. Attrition Management – EWS , Reporting, Retention- as applicable etc
  14. Hiring right talent pool (new hires)
  15. Incident Management – Infrastructure, mobility etc
  16. Timely reward and recognition for the team
  17. Key cascades to the team from organizational or delivery perspective 
  18. Driving GPTW initiatives
  19. Encouraging wellness leaves (work life balance)
  20. Bottom Quartile Management
  21.  

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

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