Sr. Business Analyst- Bilingual (Korean and English)

The Business Analyst will work closely with customers, developers, and internal project teams to successfully propose, deliver, and support system development projects. This role places a strong emphasis on effective communication, collaboration, and logical thinking, ensuring business requirements are clearly understood, documented, and implemented.

Communication & Stakeholder Engagement (Top Priority)

• Communicate directly with customers to understand business needs, clarify requirements, and manage expectations
• Act as a bridge between customers and development teams to ensure clear and consistent communication
• Facilitate interviews, workshops, meetings, and presentations in both Korean and English

Teamwork & Collaboration

• Collaborate closely with project managers, developers, QA teams, and customers
• Respect diverse perspectives and actively participate in constructive discussions
• Contribute to a cooperative team environment focused on shared project goals

Technical & Project Execution

• Gather, analyze, and validate requirements for IT and system development projects
• Quickly understand and adapt to new systems, tools, and technologies
• Support the full system development lifecycle, from requirements analysis through deployment
• Prepare UAT test cases and support customers during user acceptance testing (UAT)

Analytical Thinking & Documentation

• Apply logical and structured thinking to analyze business requirements
• Document functional and technical requirements with clarity in both Korean and English
• Develop future-state process documentation and detailed functional specifications
• Monitor project deliverables and support timely project completion

Additional Responsibilities

• Provide training, guidance, and post-deployment support to end users
• Support proposal development and pre-sales activities when required

Communication & Collaboration

• Excellent communication skills with both customers and technical teams
• Ability to clearly explain complex ideas, requirements, and system behaviors
• Strong teamwork skills with the ability to collaborate across diverse roles and perspectives

Technical & Professional Experience

• Bachelor’s degree or higher
• 10+ years of experience in IT or system development projects
• Ability to quickly adapt to new systems, technologies, and project environments
• Solid understanding of the Software Development Lifecycle (SDLC)
• Experience with short-term system development projects (3–12 months) preferred

Analytical & Documentation Skills

• Strong logical thinking and problem-solving abilities
• Excellent documentation skills using Excel, Word, and PowerPoint
• Ability to produce clear, structured, and high-quality project deliverables

Language & Logistics

• Bilingual fluency in Korean and English (speaking, reading, and writing required)
• Ability to travel within the U.S. (30% or more as needed)

All your information will be kept confidential according to EEO guidelines.