Front Office Supervisor

Your next career move: supervisor! You will coordinate and manage our Front Office team in cooperation with the Department Manager. Your duties will also include the following:

• Ensuring and improving guest satisfaction at every interaction
• Checking in guests, as well as taking and processing bookings
• Reviewing bookings, overbookings and options
• Monitoring costs and the accommodation revenue budget
• Implementing and maintaining the internal Motel One quality management system
• Shared responsibility for conducting internal coaching, cross-trainings and onboarding new Front Office colleagues

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel industry
• Enjoy developing employees – and ideally have some leadership and management experience
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
• Be a team player and willing to provide assistance across departments – we achieve our results together