Sales Force Effectiveness Analyst

The role combines strategic analytics, project leadership, and people development to drive performance, customer-centric execution, and data-driven decision making. Acting as a strategic partner to senior management, the role delivers insights and recommendations that inform business planning and operational excellence.

Key responsibilities: 

Sales Force Effectiveness & In-Field Team Excellence:

• Support the affiliate’s Sales Force Effectiveness and In-Field Team Excellence capabilities.
• Manage In-Field Team Excellence projects by identifying insights and supporting the design, deployment, and cycle management of processes and tools.
• Ensure timely implementation of IFT methodologies in line with global guidelines.
• Define, monitor, and analyze IFT KPIs; provide clear, data-driven recommendations to business stakeholders.

Business Analytics:

• Lead Business Analytics initiatives supporting Brand Teams and In-Field Teams.
• Deliver actionable insights that support brand strategy, execution, and performance management.
• Foster a culture of data-driven decision making and continuous improvement across functions.
• Act as a strategic thought partner to senior management by translating data into business recommendations.
• Leverage strong knowledge of CRM systems and digital tools to support effective execution by Brand Teams and In-Field Teams.
• Maximize adoption of digital channels by IFTs by providing guidance, learning paths, and best practices.
• Promote cross-functional collaboration and knowledge sharing.

Project Management & Collaboration:

• Manage key, ad-hoc, and strategic projects related to Sales Force Effectiveness, analytics, and IFT Excellence.
• Work closely with Business Technology Solutions to secure effective analytical and digital tools supporting Brand Team and IFT objectives.
• Cooperate cross-country to identify best practices and translate them into improvements for the Polish affiliate.

Education

• Bachelor’s degree or equivalent, preferably in Business, Analytics, Digital, or IT-related disciplines (e.g. Business Analytics, Information Technology, Digital Transformation).

Experience

• Minimum 2 years of experience in Sales Force Effectiveness, Business Analytics, CRM usage, or digital enablement roles.
• Experience working with Brand Teams and/or In-Field Teams.
• Proven experience in leading projects and influencing stakeholders.
• Experience in mentoring or leading analysts/specialists is a strong advantage.

Skills & Competencies

• Strong analytical skills and ability to translate data into actionable insights.
• Advanced Excel skills.
• Familiarity with BI tools (e.g. Power BI) and CRM systems (Salesforce.com).
• Very good verbal and written communication skills in English, good local language.
• Proactive, structured, and able to work independently.
• Strong stakeholder management and collaboration skills.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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