Qnity
Credit and Collections Analyst
Salary
Job description
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.
At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.
Qnity North America Collections has an opening position for a Credit Analyst located in Punto Polanco, MX. The Credit Analyst administers and coordinates assigned activities related to all aspects of collections between the company and our customers who are located in North America and Canada. Activities may include email and telephone contact with internal (Customer Service, Credit Assessment, Sales and Business) and external customers from North America and Canada, in order to maintain the given portfolio of accounts up to date, to prevent any order referral or disruption on our relationship with our customers. Ensures a good analysis of their portfolio to provide a good forecast of what will be collected by the end of the month so that management is aware of the numbers. Monitors customers performance to prevent any credit and collection issue that might affect our relationship with the business and customers. This position will require active involvement with different departments like Customer Service Team and Sales Team to provide the most effective response when needed by managing a good follow up of the assigned portfolio.
Main activities:
Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers.
Proper reporting to the Credit Specialists, Business Consultants and Management, to record any issue we might have on collecting so we can escalate with the business for their assistance if needed.
Accountable for providing specific reports and timely follow up to our internal control team in India for reconciliation purposes.
Responsible for providing timely responses to our partners so issues might be timely solved.
Support on providing evidence on requests as needed for any internal or external audits as requested by management.
Requirements:
Bachelor’s degree.
SAP knowledge.
2+ years of previous experience in Credit and Collection.
Excellent interpersonal, spoken and written communication skills in English.
Customer satisfaction oriented.
Intermediate to high level of Microsoft Office
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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
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