Customer Service Agent

Position Overview
The Customer Service Agent handles customer inquiries, resolves issues, and ensures a positive and efficient customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about products or services
• Resolve customer concerns or escalate when needed
• Maintain records of customer interactions
• Support customer satisfaction and retention efforts

• Strong verbal and written communication skills
• Customer-focused mindset and problem-solving abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment
• Reliable and team-oriented

• Competitive weekly pay

• Opportunities for career growth and advancement

• Hands-on training and mentorship

• Collaborative and supportive work environment