Senior Manager, Program Quality Lead

Date Posted:

2026-04-04

Country:

United States of America

Location:

US-AZ-TUCSON-9022 ~ 9022 S Rita Rd ~ BLDG 9022

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Are you ready for a challenging new opportunity? Raytheon has exciting opportunity for a Senior Manager, Program Quality Lead position within our JSOW program at our Tucson, AZ location.

The ideal candidates will implement and develop processes to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. You will be responsible for supporting programs ensuring that Quality Assurance technical requirements are developed using approved development processes and procedures. You will create or tailor existing planning to administer customer and internal quality requirements to cross-functional program teams, Quality Assurance disciplines supporting the programs, and the supply base.

This is an “Onsite” role based in Tucson, Arizona.

What You Will Do:

• Lead, coach and mentor program stakeholders in routine settings and difficult situations.
• Represent Quality Assurance (QA) on a program, project, and/or capture team including writing basis of estimates (BOE’s) for the quality portion of program bids.
• Represent QA, participate, approve Program’s Risk & Opportunity (R&O), Estimate at Complete (EAC).
• Leverage QA best practices to influence business decision makers to assure efforts are properly focused on customer priorities and requirements associated with mission success.
• Communicate program goals, targets, requirements and customer feedback to Operations Quality, Supplier Quality, Software Quality and other QA disciplines, cross-functional program teammates and supply base to assure alignment.
• Provide program direction to assure quality tasking is accomplished within budget, on time and as defined in program planning.
• Define, evaluate and report-out QA metrics to Program and QA LT.
• Establish customer relations and process and validate customer corrective action requests.
• Assess the impact of potential customer escapes.
• Ensure reviews and assessments of program performance are conducted, including but not limited to, technical assessments of systems engineering, Quality Assurance (QA), lessons learned, production and programmatic (cost, schedule, and risks) practices.
• Assuring Quality Management System (QMS) processes are defined and implemented.
• Review and approve program documentation, including but not limited to, specifications, requirements, source control drawings, altered item drawings, assembly drawings, test plans, procedures, instructions and standard operating procedures prior to release for correctness to technical standards.
• Act as the voice of the customer to assure mission results.
• Support and implement Advanced Product Quality Planning in accordance with Raytheon Command Media and AS9145, as applicable.
• Manage QA teams in performing to expectation and mentoring employees in talent enhancement and new systems and processes.
• Guide/Support RTX Customer Oriented Results and Excellence (CORE) projects.

Qualification You Must Have:

• Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of ten (10) years of relevant experience in the areas below;
  • Experience applying and adhering to Commercial and Aerospace / Defense regulations and/or standards IS09001, AS9100, AS9102, AS9145.
  • Experience collaborating with program stakeholders to develop practical solutions to complex problems.
  • Experience translating external and internal requirements and command media.
  • Experience creating relationships with program management, cross-functional program stakeholders, suppliers, customers and government representatives.
  • Experience in predictive and proactive measures and metrics assessments and taking actions to improve performance or mitigate problems.
  • Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
  • Experience using quality tools, such as Compliance Matrix Reviews, Control Plans, Process Flow Diagrams, Measurement Systems Analysis, SPC, PFMEA, First Article Inspections.
  • Experience in program pursuit and capture and completion of Basis of Estimates (BOE).
  • Experience writing reports and presenting to key stakeholders
  • Experience using Microsoft Office Word, Excel, and PowerPoint.
• Ability to travel as needed for business needs (not expected to exceed 25% of time).
• Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Work experience in the Aerospace or Defense industry and/or with international customers.
• ASQ Quality Certification.
• Experience working in Raytheon Corrective Action System (RCAS) or other proven closed-loop corrective action system.
• RTX Customer Oriented Results and Excellence (CORE) or Industry Six Sigma Certification.
• Experience with Earned Value Management, Cost Account Management, and Risk and Opportunity Management.
• Working experience in both production and design phases of a program.
• Experience with Material and Failure nonconformance review boards (Material Review Board/Failure Review Board).
• Experience working with systems engineering, reliability and system safety requirements.

What We Offer:

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More & Apply Now!

Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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