Business Development Center agent

Benefits

• Competitive salary
• Dental insurance
• Health insurance

About the Role

Join Richmond Mitsubishi - South as a Business Development Center Agent, where you'll play a vital role in enhancing customer relationships and driving sales. Be part of a dynamic team that thrives on innovation and customer satisfaction in the automotive industry.

Responsibilities

• Engage with customers through phone, email, and chat to provide exceptional service.
• Qualify leads and schedule appointments for sales and service teams.
• Follow up with potential customers to nurture relationships and drive conversions.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to achieve monthly performance goals.
• Assist in developing and implementing marketing strategies to attract new customers.
• Stay informed about product offerings and promotions to effectively communicate with customers.

Requirements

• High school diploma or equivalent; college degree preferred.
• Previous experience in customer service or sales, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated with a positive attitude and a passion for helping customers.
• Availability to work flexible hours, including evenings and weekends.

About Us

Richmond Mitsubishi - South has been serving the Richmond, VA community for over a decade, providing exceptional automotive services and vehicles. Our commitment to customer satisfaction and employee development makes us a trusted choice for both customers and staff alike.