Contract Management

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Contract Management Professional at Kyndryl, you will embark on a multifaceted journey that is both challenging and rewarding. Your primary role will be to ensure the seamless execution and management of customer contracts, guaranteeing that we not only meet but exceed the performance targets while adhering to the terms agreed upon.

In this role, you will collaborate closely with our commercial customers and internal stakeholders at Kyndryl to orchestrate a variety of crucial activities. From customer billing and invoicing to crafting proposals and basic contracts, each task will directly contribute to our streamlined Lead-to-Cash workflow. Your ability to handle contract registrations, maintain an awareness of potential risks and issues, and ensure delivery commitments are met will be key to our collective success.

Beyond the nuts and bolts of contract management, you will play a vital role in maintaining a posture of audit readiness and compliance throughout the lifecycle of the contract—from initiation and steady state to termination. Your expertise will be instrumental in supporting contract performance reporting and managing all phases effectively using Kyndryl’s established processes, tools, and methodologies.

Think of yourself as a process consultant for the Client Partner and Account Team— your investigative skills will help trace, manage, and document any potential risks or compliance issues, ensuring internal governance is tight and effective. This role is similar to a medical triage team for our contractual obligations; you will evaluate, stabilize, and rectify control-related situations as they arise.

Additionally, your involvement will extend to supporting the deployment of our Program Management System, enhancing our internal governance framework, and providing crucial CRM and audit support.

Join us at Kyndryl and become a cornerstone of our contract management team, where your expertise will drive both operational excellence and strategic compliance, ensuring the integrity and success of our business engagements across the board.

Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As a Contract Management professional, you’ll gain valuable skills and experience that will put you on the path to your next career opportunity. Whether you want to transition into a senior role such as a CMS Lead or advance your career outside of Q2C – Kyndryl has opportunities you won’t find anywhere else.

Who You Are

Who You Are You work well within a team environment and are comfortable adapting your responsibilities as the project needs evolve. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

•Experience in Contract Management and Business Controls •Client-facing skills and experience •Excel intermediate •Time management and organizational skills

Preferred Skills and Experience

•SAP •Power BI •Negotiation skills •Leadership skills and experience

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.