Senior Associate, Client Solutions (Corporate)

About the Team

Gerson Lehrman Group is seeking a Senior Associate to support clients of the Corporate Team in Singapore. The role will support and manage research inquiries coming from our corporate client firms based in Southeast Asia. We are looking for a driven individual who thrives on performance-based rewards and is eager to contribute to our high performing team

The Senior Associate in the Corporate team is responsible for driving Gerson Lehrman Group’s underlying business processes, fulfilling timely client research requests, identifying, and pitching simple to complex research methodologies suitable for the client’s requirements, and facilitating interactions between GLG’s clients and Council Members:

Position Responsibilities:

• Facilitating educational interactions between GLG Council Members and our clients, enable our clients to make more informed and confident decisions. The Manager is tasked with building client relationships, understanding their business model and identifying the best fit GLG solutions for the client. GLG solutions consist of telephone consultations but also may consist of surveys, in person meetings, written reports, in-depth engagements. Clients would be primarily leading professionals from corporates of different sizes across APAC
• Interaction with GLG’s experts to understand their capabilities and knowledge on specific client requests
• Working towards growing GLG client relationships. The Senior Associate will be working towards gaining responsibility of developing relationships with GLG clients, who are primarily leading professionals from corporates of different sizes across APAC through calls, in-person meetings and quality of project execution.
• This relationship development will come with accountability to ownership to grow a book of business comprised of several client accounts, with a focus on establishing and building rapport with users and increasing utilisation of GLG’s offerings
• Team-wide collaboration. The Senior Associate is expected to work closely with our Sales and Business Development team and other research professionals to grow revenue and ensure retention of existing accounts.
• Further Collaborating with GLG’s Events, Strategic Projects and Survey teams to pitch and execute a wide range of products.

Position Requirements:

• Bachelor’s degree, or above
• Excellent communication skills and fluency in English, and in Mandarin is a plus as this role will liaise with counterparts from Greater China
• 2 to 4 years of work experience in client-facing, partnerships, account management roles in relevant industries such as business/information services, market research, consultancies, and recruitment services, etc., plus significant ongoing curiosity about trends and personalities in the project-related sector
• Familiar with pain points and research solutions for life science or healthcare sectors would be a positive
• Prior experience with direct client communication and some level of ownership of client relationships
• Committed to delivering results and a growth mindset
• Demonstrated performance and business judgment, in some or all of the following areas:
• Sales, negotiation, or networking with high-end professionals; and/or
• Business development, corporate development, product development,
• Product and project management
• Ability to identify best match/solution of requests/questions and to handle increasing responsibility over time
• Successful track record working in a team environment
• Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail