Restaurant Operations Manager

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.  

What we are looking for!  

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene  

• You can communicate with the Team Members and Guests in a way that inspires FUN!  

• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level  

• You have never met a goal you can't beat  

• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks 

• The ability to oversee all aspects of the business - from the most minor details to the big picture  

Requirements: 

• 21+ years of age 

• 2+ years of Restaurant/Hospitality Experience 

• Proficient in managing the cost of goods sold and labor 

• Ability to lead a team to create a memorable guest experience 

• True leadership capabilities 

• The ability to work weekends, nights, and holidays 

• Not afraid to work in a fast-paced, noisy environment with distracting conditions 

What will you be doing daily? 

• Developing and leading hourly team members to exceed guest’s expectations 

• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions 

• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development 

• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results 

 
PERKS!  

• Competitive salary  

• Quarterly bonus program  

• Health, Dental, Vision, Long & Short-term Disability  

• Employee Assistance Program  

• Buster’s Legacy Fund (Supports team members during difficult times)  

• 401K matching plan  

• FREE food  

• FREE gameplay  

• Large leadership team = multiple managers per shift  

• FUN work environment  

• Grow your career!  

•  Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities 

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer