Data Operations Specialist

As the workplace continues to evolve, data-driven human capital management solutions are becoming increasingly essential. Employers are seeking scalable, client-centric approaches that combine flexibility with robust capabilities. At Experian, we have brought together top industry experts to deliver a suite of specialized solutions that offer exceptional service, trusted expertise, and innovations inspired by our clients. We maintain the agility and personalized service of boutique providers while leveraging the global resources and security of Experian.

We invite you to be part of this transformation by joining Experian as a Data Analyst within our Data Services team. In this role, you will help shape the future of employer services, with a focus on HR compliance and outsourcing. You will support the development and implementation of data-driven solutions that enable strategic decision-making and drive business growth.

We are looking for someone who thrives in a fast-paced, start-up-like environment, someone adaptable, confident in cross-functional collaboration, and committed to delivering results. Success in this role requires comfort with ambiguity, a proactive mindset, and strong prioritization and problem-solving skills.

What You Bring

The ideal candidate will demonstrate:

• Strong analytical and problem-solving skills
• Attention to detail to ensure the accuracy of the data and integrity.
• Excellent communication and collaboration across cross-functional teams
• A commitment to continuous improvement and process optimization

We are seeking a highly skilled and motivated Data Analyst with strong technical expertise, business acumen, and a proactive approach to scale our data ingestion capabilities while maintaining data quality. 

What you’ll be doing

• Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
• Follow established processes to ensure consistent execution across tasks
• Resolve data import errors by identifying and correcting issues, handling missing values, and removing inconsistencies in datasets
• Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across various products
• Maintain and support data ingestion tools and automation scripts.
• Convert, manipulate and prepare large volumes of data for ingestion using excel
• Maintain high customer satisfaction with customer service, technical and consultative skills, and acquired knowledge of the work product.

• A bachelor's degree in quantitative fields like Computer science, Economics, or Information management 
• 2+ years of experience in databases or application support.
• Proficiency in data manipulations and validation techniques.
• Experience with data cleansing methods such as removing duplicates, handling errors, and transforming data.
• Strong troubleshooting skills using excel or SQL.
• Hands-on experience with Microsoft SQL Server.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.