Program Manager, Industrial Operations

As Program Manager, Industrial Operations, you will serve as the operational DRI for industrial operating rhythm and cross-functional execution management. You will run the operating rhythm and drive disciplined execution across cross-functional teams, ensuring delivery commitments are supported by clear plans and consistent follow-through.

This role is execution-focused and embedded in the work. You will partner across Operations, Product, Engineering, and customer stakeholders to bring structure to complex operational environments, reduce friction, and improve delivery consistency. You will surface and elevate risks and tradeoffs early while helping teams move from reactive execution to structured, repeatable operating discipline.

If you thrive in fast-moving environments and enjoy turning ambiguity into clarity and momentum, this role is for you.

What You’ll Do:

Execution & Cross-Functional Coordination

• Serve as the operational DRI for execution, ensuring priorities, timelines, and owners are clearly defined and tracked.
• Run the industrial operating cadence (readiness review, program review, weekly cross-functional execution review) with structured follow-through.
• Support scaling industrial operations by improving execution predictability, reducing recurring issues, and increasing operational readiness as program volume grows.
• Partner closely with Product, Operations and Engineering to improve execution efficiency and follow-through across field-facing work.
• Standardize how field issues are captured, prioritized, and communicated across teams to drive timely resolution.
• Support alignment between operational execution and SLA-related commitments, proactively surfacing gaps and risks.
• Surface and elevate key risks, trade offs, and decision points early, ensuring timely alignment and resolution across stakeholders.

Operational Readiness & Process Improvement

• Spend time in the field to understand workflows firsthand and translate insights into durable improvements.
• Coordinate the reduction in manual workflows and recurring breakdowns by implementing lightweight structure that improves consistency.
• Support rollout of standard work, documentation, and repeatable processes that scale with program growth.
• Support service and fleet readiness by reducing Engineering load.

What We’re Looking For:

• 3 to 5+ years of experience in program management, operations, or technical operations roles.
• Experience coordinating cross-functional execution in dynamic or field-based environments.
• Experience working with hardware and software systems in production environments.

Industry Exposure (Nice to Have)

• Exposure to logistics, trucking, operations, or integration-heavy environments.
• Familiarity with autonomous vehicles, autonomous operations, or the broader AV industry.

Mindset

• Strong execution orientation with disciplined follow-through.
• Comfortable operating in ambiguity and building structure where it does not yet exist.
• Clear communicator who escalates early with context and recommended options.
• Focused on building repeatable systems that improve consistency and scale.

What we offer:

• Competitive compensation package including equity and annual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits)
• MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance
• Flexible PTO, 10 paid holidays, and generous parental leave policies
• Office perks: free catered lunch, a fully stocked kitchen
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation)
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)