Sales Manager EMEA

Lead and scale Blip’s commercial strategy in Madrid (Spain), driving sustainable revenue growth through new customer acquisition, expansion of existing accounts, and the deployment of high-impact conversational AI solutions (chatbots, automation across digital channels, WhatsApp Business API, etc.) that deliver measurable value to our clients.

Key Responsibilities

1. Commercial Strategy & Execution

• Own and execute the go-to-market strategy for Madrid, aligned with regional and global objectives.
• Define and drive ambitious revenue targets, ensuring consistent overachievement of monthly and quarterly quotas.
• Build a predictable and scalable sales engine, including pipeline generation, forecasting accuracy, and conversion optimization.

2. Business Development

• Identify, prioritize, and develop opportunities across key industries (retail, financial services, telecommunications, healthcare, etc.).
• Lead complex, consultative sales cycles involving multiple stakeholders (C-level, IT, operations, marketing).
• Drive enterprise deals from prospecting to close, including discovery, demos, solution design, and commercial negotiations.

3. Customer Value & Solutions

• Partner closely with Solutions Engineering, Marketing, and Customer Success teams to craft tailored value propositions and ROI-driven use cases.
• Position conversational AI as a strategic enabler of digital transformation, customer experience, and operational efficiency.

4. Leadership & Team Building

• Build, lead, and scale a high-performing sales team, fostering a culture of ownership, accountability, and continuous improvement.
• Coach and develop team members to consistently exceed targets and grow into future leaders.
• Establish best practices, sales playbooks, and performance frameworks.

5. Ecosystem & Market Presence

• Represent Blip at industry events, conferences, and executive meetings.
• Develop strategic partnerships and expand the ecosystem (including service partners and technology alliances).
• Stay ahead of market trends, competitive landscape, and evolving customer needs in conversational AI.

6. Data & Performance Management

• Leverage CRM tools to manage pipeline, track performance, and deliver accurate forecasts.
• Monitor key metrics (conversion rates, sales cycle length, ACV, CAC, etc.) and continuously optimize sales performance.

Requirements

• Bachelor’s degree in Business Administration, Marketing, International Business, Engineering, or related fields
• 5+ years of experience in B2B SaaS sales, focused on Mid-Market and Enterprise segments.
• Proven track record of consistently exceeding revenue targets and closing complex, high-value deals.
• Experience selling digital solutions such as CRM, automation platforms, chatbots, or conversational AI technologies.
• Strong understanding of the conversational AI ecosystem (e.g., WhatsApp Business API, omnichannel platforms, automation tools).
• English: Upper-intermediate to advanced (ability to negotiate and present in English).

Skills

• Strategic thinking with strong business acumen and commercial vision.
• Exceptional communication, storytelling, and negotiation skills.
• Data-driven mindset with strong analytical and problem-solving capabilities.
• Ability to operate in a fast-paced, high-growth, and ambiguous environment.
• High level of ownership, resilience, and results orientation.