AI Business Consultant - FSS

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As an AI Business Consultant at Kyndryl, you will support clients in identifying strategic opportunities to remain competitive and differentiate themselves within their industry by leveraging artificial intelligence. This role combines deep industry expertise with a strong understanding of emerging technologies, enabling organizations to design and execute transformation strategies that are innovative, sustainable, and aligned with business objectives.

You will work closely with stakeholders to translate complex business challenges into actionable AI-driven solutions, shaping adoption roadmaps and ensuring measurable impact across operations, customer engagement, and strategic growth. You will also stay at the forefront of industry trends, market dynamics, and technological advancements, providing strategic insights that help clients anticipate change and capitalize on new opportunities enabled by AI and data-driven innovation.

Key Responsibilities

• Identify and define AI-driven opportunities aligned with business strategy within the FSS industry
• Translate complex business needs into AI-enabled solutions, use cases, and implementation roadmaps
• Design and support the execution of digital transformation strategies leveraging AI and data
• Advise clients on AI adoption, including operating models, governance, and value realization
• Analyze market trends, competitive landscape, and emerging technologies to provide strategic recommendations
• Collaborate with cross-functional teams to deliver AI initiatives with measurable business outcomes

Your Future at Kyndryl At Kyndryl, you will have the opportunity to work at the intersection of business and technology, helping leading organizations transform through AI and data. You’ll collaborate with global experts across industries, gaining exposure to complex challenges and innovative solutions.

Whether you choose to deepen your expertise in AI strategy or grow into broader consulting and leadership roles, Kyndryl provides the environment, tools, and support to accelerate your career and make a tangible impact.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

You are a strategic thinker with a strong understanding of both business and technology, capable of bridging the gap between complex AI capabilities and real business value. You are comfortable engaging with senior stakeholders and translating innovation into practical, scalable solutions.

Required Technical and Professional Expertise

• Strong understanding of AI technologies (machine learning, generative AI, NLP, predictive analytics) and their business applications
• Experience within the Financial Services (FSS) industry
• Exposure to AI implementation projects or AI transformation programs
• Proven experience in business consulting, digital transformation, or strategy roles with a focus on data-driven solutions
• Ability to translate complex business requirements into AI-enabled solutions, use cases, and roadmaps
• Solid knowledge of industry trends, competitive dynamics, and emerging technologies

  Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.