Senior Software Developer (.Net)

This is where you and your skills come in. We’re currently looking for:  Senior Software Developer (.Net)
 

Job Description

In this position, you will be a Senior Software Developer for RingCX AIWFM (Contact Center Workforce Management) working with product management and engineering leadership on the RingCX AIWFM team.

At RingCX, we’re building a powerful, yet intuitive contact center platform designed to streamline customer support and communication. Our product goes beyond handling calls—it's focused on creating scalable systems that use AI and automation to reduce call handling times, improve agent workflows, and provide faster resolutions to customer issues. By integrating advanced data analytics, RingCX helps companies prioritize and route inquiries efficiently, ensure that agents have all the necessary context to resolve problems, and automate repetitive tasks, allowing agents to focus on more complex and valuable interactions. This leads to quicker responses, better customer experiences, and reduced operational costs.

AIWFM is a collection of back-end components written in C# and running on .NET Core; the front-end is a mixture of legacy ASP.NET C# code behind and jQuery.  In this position, you will play a pivotal role in converting the AIWFM front-end components to pure .NET Core, and ultimately converting the existing jQuery-based UI components to React.

Our ideal candidate is highly competent, self-motivated, and well-organized. In the systems that we develop, we value code quality, scalability, and platform stability. In our engineers, we value responsibility and flexibility. If you’re up for a challenge - we want to hear from you.

Responsibilities:

• Review requirements and translate them into technical implementation;

• Write component and unit tests for your code;

• Convert existing front-end components to .NET Core 

• Create database objects (tables, views, stored procedures) in MS SQL T-SQL

• Perform code reviews for other developers and continuously look for opportunities to improve and optimize code quality;

• Ability to analyze, troubleshoot, and solve a wide range of technical problems;

• Effectively communicate and collaborate on design and technology with management and other engineering teams;

• Follow RingCentral internal coding style and principle to design and implement business systems based on requirements.

Qualifications:

• Experience in building complex web-based user interfaces for enterprise-grade commercial cloud services;

• 4+ years experience with JavaScript, TypeScript, React.js, jQuery, HTML, and CSS;

• 4+ years of experience in .NET back-end platforms (.NET Framework and .NET Core);

• 4+ years of experience with designing and developing RESTful APIs;

• 2+ years experience with React.js ecosystem libraries like redux, saga, hook-forms;

• Familiarity with bundling process and how to configure webpack/rollup from scratch;

• Understanding how to use browser development tools and how to use them in JavaScript code;

• Willingness to take ownership of the tasks and to achieve targets with minimum supervision;

• Strong problem-solving skills, can-do attitude;

• Experience with Microsoft SQL Server, PostgreSQL, and DynamoDB

Nice to have:

• Experience with SaaS, distributed, highly available, event-driven systems;

• Experience with Kafka message queues, specifically in .NET applications

• Experience refactoring legacy Web Forms (Framework) applications to .NET Core 

• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent is required;

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage.  We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Dallas, TX the compensation range for this position is between $121,800 and $174,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.