Survey Project Operations Lead

Overview:

Guidepoint’s Market Research team are passionate about providing high-quality quantitative survey research for all of our global clients. The Market Research team is looking for an experienced Survey Project Operations Lead to help build out project management tools and architecture for our quantitative market research team, serving as a key technical contributor and partnering with project staff to maximize workflow efficiencies, with a particular focus on project setup and sample collection.

This is a hybrid position out of any of our U.S. offices OR can be fully remote.

• In collaboration with market research team leadership, develop centralized systems to track real-time progress and metrics for survey projects from a sampling, financial, and administrative standpoint in project management systems
• Track performance by project types and audiences and refine a feedback loop for project scoping and panel development
• Develop tools, systems, and integrations to automate project setup/ launch and reduce manual labor across the survey business
• Assist in preparing leadership reports on project and team performance
• Provide guidance and recommendations on strategy planning for centralizing operational functions for the market research teams
• Other duties as needed

• 7+ years experience in a role focused on survey research operations at a market research, consulting, or insights organization
• Experience with R, Python, or similar coding languages, including experience building internal tools and applications with existing business systems
• Experience with online market research fieldwork, including experience using survey platforms (e.g. Qualtrics, Forsta, Alchemer)
• Experience with project management tools (Asana, Monday.com, Jira)
• Experience with dashboarding and data analysis software (DisplayR, PowerBI, Tableau)

What We Offer:

The annual base salary range for this position is $110,000 to $130,000. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Free snacks and beverages in the office
• Friday happy hour and “Summer Fridays”
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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