Supervisor, Staffing Offices

Union: Non-Union
New or Replacement Position: New
Number of Vacancies: 1
Site: Toronto Rehab & West Park 
Department: Staffing Offices
Reports to: Program Services Manager
Salary Range: $37.85 - $56.77 per hour 
Hours: 37.5 hours a week
Status: Permanent Full Time
Closing Date: April 15, 2026

Position Summary:

The Supervisor, Staffing Resource Team (Staffing Office) plays a pivotal role supporting clinical staff assigned through the Staffing Office across UHN. Reporting to the Manager, the Supervisor provides guidance and operational support to Nurses, Personal Support Workers (PSWs), Client Care Attendants (CCAs) and preceptors, ensuring safe and effective transitions to independent practice across multiple sites and units.

The role also collaborates closely with staffing assistants, staffing analysts, and staffing representatives, who manage the administrative and assignment functions across Toronto Rehab and West Park. The Clinical Coordinator ensures strong alignment between clinical requirements, staffing workflows, and patient care needs.

Duties:​​​​​​​

• Provide, coaching, and support to Nurses, PSWs, CCAs, and preceptors assigned throughout UHN.
• Promote excellence in professional practice and contribute to a cohesive, collaborative learning environment.
• Liaise with UHN clinical educators and advanced practice educators to lead and support onboarding, orientation, and competency development for clinical staff.
• Partner with administrative staffing teams to clarify workflows, support clinical considerations, and optimize scheduling and workforce deployment.
• Contribute to quality improvement, program planning, and initiatives that enhance staff engagement and consistency of practice.
• Serve as a key liaison for leaders, educators, and inter-professional teams across UHN.
• Champion a culture of kindness, psychological safety, and patient‑ and family‑centred care.

• Baccalaureate Degree in Health Administration/Business or recognized equivalent required.
• Previous project management experience and participation in process improvement and quality improvement events preferred.
• Ability to communicate and collaborate with all members of the inter-professional team.
• Capability to coach, mentor and provide feedback while fostering a positive work culture.
• Ability to support the team in a professional manner.
• Excellent organizational and prioritization skills.
• Ability to problem solve issues with the support of Operational Lead of Program.
• Excellent critical thinking, decision making and conflict resolution skills.
• Strong patient and customer focused philosophy in all interactions.
• Solid computer skills; experience with relevant healthcare applications.
• Communicates in an effective, professional manner.
• Ability to perform the essential duties of the job.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
• Innovative Thinker, comfortable with thinking outside the box and able to creatively find solutions for issues/problems.

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit 
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.