Looking for Chinese-speaking Front Desk Receptionist - No-Fault, Workers Compensation Experience

Job Description

About Us We are a state-of-the-art MRI facility dedicated to providing exceptional care and service to our patients. As a rapidly growing organization, we value professionalism, compassion, and efficiency in delivering accurate and timely imaging services.

Job Summary We are seeking a highly organized and customer-oriented Front Desk Receptionist to join our team. The ideal candidate will have experience in medical facilities, excel in managing patient interactions, and thrive in a fast-paced environment.

Responsibilities

• Greeting and assist patients warmly as they arrive at the facility
• Manage appointment scheduling and patient check-ins/out efficiently
• Ensure accurate patient registration, insurance verification, and data entry
• Answer phone calls and communicate clearly with patients
• Maintain a clean and organized front desk area
• Coordinate with medical staff to ensure smooth patient flow
• Handle inquiries about services, procedures, and insurance with professionalism
• Assist with administrative tasks such as filing, record-keeping, and correspondence
• Maintain patient confidentiality in accordance with HIPAA regulations

Schedule & Availability Requirements

• Availability for full-time or part-time schedules
• Ability to work weekends
• Flexibility to float between locations if needed

Qualifications

• Strong English communication skills (spoken and written)
• Fluency in Chinese (required)
• Previous experience in a medical facility (MRI or imaging experience preferred)
• Strong interpersonal and communication skills with a friendly demeanor
• Proficiency in medical scheduling software and basic office tools (e.g., MS Office)
• Knowledge of medical terminology and insurance processes is a plus
• Exceptional multitasking abilities and attention to detail
• High school diploma or equivalent required; additional certifications in medical administration are advantageous

Benefits

• 401(k)
• Paid time off
• Paid training
• Parental leave

Experience

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: In person

Pay: $20.00 - $23.00 per hour

Benefits

• 401(k) matching
• Free parking
• Paid sick time
• Paid time off
• Paid training

Work Location: In person