Entertainment & Travel Sales Manager

Job Summary: The Entertainment & Travel Sales Manager is responsible for total account management across key revenue-driving segments, including Entertainment (Group & Transient), Business Transient (BT), and Luxury Leisure Transient (Consortia & Preferred Programs).

This hybrid role will develop and execute strategic sales initiatives to drive top-line revenue, market share growth, and long-term client relationships within one of the most competitive and dynamic markets in the country. This role is well suited for an individual seeking to further develop a comprehensive hotel sales skill set while demonstrating strong ambition for continued professional growth.

Primary Duties:

Entertainment Sales (Group & Transient)

• Manage and grow a portfolio of entertainment industry accounts, including studios, production companies, agencies, and talent management firms
• Drive both group and transient revenue, ensuring strong account penetration and year-round production business
• Develop and maintain relationships with key decision-makers across entertainment accounts
• Proactively source and convert production-related opportunities, including long-term stays and project-based business

Business Transient (BT) Sales

• Identify, solicit, and manage corporate negotiated accounts across key industries
• Develop and execute account strategies to increase room night production and ADR
• Conduct regular sales calls, presentations, and client engagements to maintain strong account relationships
• Monitor production trends and adjust strategies to maximize performance

Luxury Leisure / Consortia Sales

• Manage relationships with luxury travel advisors and consortia partners (e.g., Signature Travel Network)
• Drive production through preferred partner programs (e.g., AMEX The Hotel Collection) and high-value leisure channels
• Conduct sales calls, networking events, and familiarization trips to grow market share within the luxury segment
• Ensure alignment with brand initiatives and luxury positioning

Total Account Management

• Oversee full lifecycle of accounts from prospecting → lead generation → conversion → retention
• Develop strategic account plans with measurable KPIs and revenue targets
• Ensure seamless communication and execution of client expectations

Prospecting & Business Development

• Proactively generate new business through: Prospecting calls and outreach, Networking and industry events/tradeshows, and Market intelligence and research
• Maintain a strong pipeline of qualified leads across all segments
• Track and report on prospecting activity and conversion metrics

• Minimum 4+ years of progressive hotel sales experience, preferably within a luxury or lifestyle property
• Demonstrated experience managing:
  • Entertainment accounts (group and/or transient)
  • Business Transient (BT) accounts
  • Luxury leisure / consortia relationships
• Proven track record of:
  • Driving revenue growth
  • Generating new business through prospecting
  • Converting leads into signed contracts
• Established network within the Los Angeles market strongly preferred
• Experience with total account management across multiple segments is highly desirable
• Prior experience in a senior sales role preferred
• Technical skills/web-based tools & applications: Delphi, Microsoft Office, Cvent (for Group and BT RFP management), Tour Connection, MeetingBroker, and ProposalPath.

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Discover more, at careers.accor.com

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Schedule: Monday - Friday 

Pay Range (based on experience): $100,000 - $125,000 annually, plus incentives

Hiring Process & Timeline: To help candidates plan accordingly, we anticipate the following timeline for the recruitment process:

• First-Round Interviews - Candidates selected to move forward will be invited to interview on 4/08 through 4/17, between 10:00AM and 5:30PM.
• Final Interviews - Candidates advancing to the final stage should plan to be available between 4/20 and 5/01 between 10:00AM and 5:00PM.
• Hiring Decision - A final hiring decision is expected shortly after the final interview stage.

Interview timing may be adjusted based on scheduling availability.