Country General Manager, Poland

About Shelf:

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to build the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Country General Manager:

As a Country General Manager, Poland, you are the senior revenue leader responsible for building and scaling the local market for fully generative, enterprise-grade Agentic AI. You will act as the “face” of the company, overseeing operations, driving revenue, and managing relationships with large enterprise clients. This role will require rolling up your sleeves and leading sales efforts as the first individual contributor for revenue in the country. As we gain success and traction, you will build a team of sellers around you.

Key Responsibilities

• Business Development & Sales: Drive revenue growth by selling AI agent solutions to enterprise clients, focusing on high-stakes deals.
• Operational Leadership: Establish and lead local operations, including building a high-performing team. Strategic Planning: Develop and execute the country strategy to align with global growth goals, translating technical AI capabilities into clear business ROI.
• Relationship Management: Act as the primary contact for C-level executives, stakeholders, and partners.
• Compliance & Localization: Ensure compliance with local regulations (data privacy, AI act compliance) and adapt the brand/platform to the local language and context.
• Reporting: Present financial reports, forecasts, and strategic recommendations to senior management.

Required Skills & Qualifications

• Leadership Experience: Proven track record in a senior management role (10+ years of experience).
• Enterprise Sales Excellence: Experience in enterprise SaaS or AI-driven solutions, closing large, complex accounts.
• Technical Understanding: Ability to understand agentic AI, LLMs, and RAG frameworks — translating technical jargon into business value.
• Entrepreneurial Mindset: A “hunter” mentality capable of operating in high-growth environments with limited oversight.
• Language Skills: Excellent English (written and spoken) plus fluency in Polish.
• In Office: Work in our Warsaw office 4-5 days a week to help build a strong internal culture and alignment with other internal functions based in Warsaw.

What Shelf Offers:

• A dynamic, fast-paced work environment
• Opportunities for continuous growth and career development
• The chance to work and excel in one of the most competitive industries in the world
• Generous equity grant in the form of company stock options
• Medical insurance reimbursement

Why Shelf:

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.