Associate P&C Business Partner

ASSOCIATE P&C BUSINESS PARTNER

Location: Ottawa, ON | Hybrid [preferred] Department: People & Culture Reports To: Grace Barbosa-Chin, Senior Manager, People & Culture https://www.linkedin.com/in/grace-barbosa-chin-2212551b4/ Type: Permanent | Full-Time

ABOUT SOLINK

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

THE ROLE

We’re looking for an Associate People & Culture Business Partner to support our Marketing and Finance teams. This role blends strong P&C generalist execution with meaningful business partnership, acting as a trusted advisor to leaders while driving core people programs and operational excellence.

You’ll play a key role in shaping team effectiveness, supporting leaders through complex people matters, and ensuring a consistent, high-quality employee experience. This role is focused on the full employee lifecycle, performance, engagement, and organizational health.

WHAT YOU’LL DO

BUSINESS PARTNERSHIP

• Partner closely with Marketing & Finance leaders to advise on people-related strategies and decisions
• Support organizational design, team effectiveness, and workforce planning efforts
• Coach managers on performance management, employee relations, and leadership effectiveness
• Translate business priorities into clear, actionable people initiatives

EMPLOYEE LIFECYCLE & OPERATIONS

• Own and execute key employee lifecycle moments (onboarding, performance, development, offboarding)
• Drive high-quality performance management practices, including calibration and development planning
• Ensure consistency, scalability, and continuous improvement of P&C processes
• Maintain strong documentation and operational rigor across programs

EMPLOYEE RELATIONS & ENGAGEMENT

• Act as a primary point of contact for employee relations matters, providing balanced and thoughtful guidance
• Manage and support investigations, conflict resolution, and performance improvement plans
• Partner with leaders to interpret engagement data and implement meaningful action plans
• Proactively identify risks and opportunities related to team health and retention

PROGRAMS & INITIATIVES

• Execute and evolve core P&C programs (performance cycles, engagement surveys, talent reviews, etc.)
• Identify opportunities to improve efficiency through tooling, automation, and process enhancements
• Contribute to and lead cross-functional P&C initiatives
• Build scalable processes that reduce manual effort and improve team efficiency
• Create and maintain documentation to enable self-service and consistency across the team

COLLABORATION & ENABLEMENT

• Work closely with P&C Business Partners, People Ops, and specialists to ensure aligned and effective delivery
• Equip leaders with tools, frameworks, and best practices to manage and develop their teams
• Build manager capability through coaching and enablement

WHAT YOU BRING

• 3–5+ years of experience in a P&C Generalist, HRBP, or similar role
• Experience supporting departments such as Marketing, Finance, or similar teams
• Strong foundation in employee relations, performance management, and core P&C programs
• Ability to operate both strategically and tactically, with a willingness to roll up your sleeves
• Experience navigating complex or sensitive people matters with sound judgment
• Comfortable working in a fast-paced, high-growth environment with evolving priorities
• Strong communication and stakeholder management skills
• Data-informed mindset with the ability to translate insights into action
• Experience with HRIS tools and an interest in improving processes through systems and automation
• Strong systems mindset with experience working in HRIS platforms (bonus: Ashby, Bob, Lattice, TeamOhana)
• Passionate about delivering a best-in-class employee experience

SECURITY REQUIREMENTS

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.

OUR VALUES

We do things the Solink way

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

WHY SOLINK?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

WHAT TO EXPECT FROM THE HIRING PROCESS

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Talent Team
• Interview with the Hiring Manager
• Role-relevant task or case (if applicable)
• Final interviews with cross-functional team members
• Reference Checks
• Offer & onboarding 🎉

PLEASE NOTE: THIS IS SUBJECT TO CHANGE AT ANY POINT IN THE RECRUITMENT PROCESS BASED ON THE NEEDS OF THE BUSINESS.

HOW TO APPLY

Submit your resume and a short cover letter via our [Careers Page https://solink.com/careers/]. Let us know what excites you about this role, and how you’d help move Solink forward.

NOTICE: SOLINK USES ARTIFICIAL INTELLIGENCE (AI) TO SCREEN, ASSESS, AND/OR SELECT CANDIDATES FOR THIS POSITION.

SOLINK IS AN EQUAL OPPORTUNITY EMPLOYER. WE’RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE WORKPLACE. IF YOU REQUIRE ACCOMMODATION DURING THE SELECTION PROCESS, PLEASE LET US KNOW.