Queries Team Lead (P2P)

As a P2P Queries Team Leader you will ensure that all queries are responded to quickly and efficiently whilst identifying areas of process improvement in line with company processes.

As Queries Team Leader (P2P) you will…

• Ensure the integrity of supplier transactions
• Champion compliance to all P2P processes internally and externally
• Provide accurate and efficient responses to internal and external queries
• Continuously focus on process improvement and establish root causes of late invoice approval/payments
• Work with the P2P Manager and Process Manager to identify improvements to the P2P processes
• Drive improvement in P2P metrics
• Perform line management duties, including regular one-to-ones, check-ins, and annual development reviews

What you’ll bring…

• Thoroughness and attention to detail
• Taking ownership of problems through to resolution
• A strong customer service ethos with the ability to drive this culture into the team
• A passion for developing the skills and knowledge of team members
• Experience working with large accounting or ERP packages
• Thorough understanding of accounts payable processes
• People management experience

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…