Onboarding & Employee Experience Manager

General Overview Imagen Dental Partners is a community of the best players in the game. We surround the industry’s top dental experts with deep business expertise , resulting in the highest performing practices in the nation. We are the home for the exceptional, technology driven dentist. We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed. As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment. We are seeking an Onboarding and Employee Experience Manager to join our Education & Community Team. This is an individual contributor role that requires a strong self-starter who can work well independently in a matrixed organization. The Onboarding and Employee Experience Manager will be responsible for designing, delivering, and continuously improving onboarding and employee experience programs that support all team members across the organization. In collaboration with leadership, the role supports performance management and learning efforts by enabling goal setting, ongoing check ins, and review cycles, while leveraging reporting and insights to assess effectiveness and drive continuous improvement aligned with business outcomes. This 40 hour a week hybrid role is in our our Scottsdale Support Center office, 3 days a week. Responsibilities What You will Do SC & Practice Onboarding Program Management – 50% Own the end-to-end new hire onboarding process, ensuring a seamless and consistent experience across the organization for every role type Design and deliver onboarding curriculum that integrates company culture, values, systems, and role-specific training. Partner with functional leaders to continuously refine and scale onboarding to meet evolving business needs. Establish clear success metrics to measure onboarding effectiveness and time-to-productivity. Continuously improve the PMM program through feedback loops, data analysis, and iteration. Performance Management Coordination – 20% Support the rollout and ongoing coordination of the performance management process once designed, ensuring consistency and adoption across teams. Partner with leadership to operationalize performance cycles, including goal setting, check-ins, and review processes. Maintain and optimize tools, templates, and resources that support performance conversations and documentation. Track and report on performance management participation, effectiveness, and areas for improvement. Continuously refine processes based on feedback and evolving organizational needs. Internal Communications & Community Coordination – 15% Develop and execute internal communication strategies that ensure clarity, transparency, and alignment across the organization. Manage and optimize key communication channels (e.g., Teams, newsletters, all-hands, rollouts, Ops meeting cadences) to drive engagement and information flow. Partner with leadership to craft and distribute key organizational updates and messaging. Foster a strong sense of community through coordination of cross-functional initiatives and forums. Continuously evaluate and improve communication effectiveness through feedback and engagement metrics. Employee Experience & Engagement Programs – 15% Design and implement programs that enhance employee experience across the full lifecycle, from onboarding through retention. Develop initiatives that promote engagement, recognition, and a strong, values -driven culture. Partner with leaders to identify engagement gaps and create targeted solutions. Measure employee sentiment through surveys and feedback mechanisms, translating insights into actionable improvements. Qualifications Required Qualifications Bachelor's degree required . 5+ years of proven experience in areas outlined in the job description. Advanced proficiency in Excel required . Strong analytical skills, including experience with data reporting, cohort analysis, or learning analytics. Demonstrated ability to manage enrollment pipelines and learner lifecycle processes. Excellent project management and organizational skills, with the ability to handle multiple projects and ensure successful, on-time completion. Skilled in database management, data analysis, and creating report presentations for leadership. Ability to work effectively in ambiguous situations and both independently and collaboratively as part of a team. Technical skills, including troubleshooting and understanding of directory, file structures, and systems. Strong critical thinking and problem-solving skills, with the capacity to leverage technology to align training content with company goals. This role does not support sponsorship at this time. What You will Do SC & Practice Onboarding Program Management - 50% Own the end-to-end new hire onboarding process, ensuring a seamless and consistent experience across the organization for every role type Design and deliver onboarding curriculum that integrates company culture, values, systems, and role-specific training. Partner with functional leaders to continuously refine and scale onboarding to meet evolving business needs. Establish clear success metrics to measure onboarding effectiveness and time-to-productivity. Continuously improve the PMM program through feedback loops, data analysis, and iteration. Performance Management Coordination - 20% Support the rollout and ongoing coordination of the performance management process once designed, ensuring consistency and adoption across teams. Partner with leadership to operationalize performance cycles, including goal setting, check-ins, and review processes. Maintain and optimize tools, templates, and resources that support performance conversations and documentation. Track and report on performance management participation, effectiveness, and areas for improvement. Continuously refine processes based on feedback and evolving organizational needs. Internal Communications & Community Coordination - 15% Develop and execute internal communication strategies that ensure clarity, transparency, and alignment across the organization. Manage and optimize key communication channels (e.g., Teams, newsletters, all-hands, rollouts, Ops meeting cadences) to drive engagement and information flow. Partner with leadership to craft and distribute key organizational updates and messaging. Foster a strong sense of community through coordination of cross-functional initiatives and forums. Continuously evaluate and improve communication effectiveness through feedback and engagement metrics. Employee Experience & Engagement Programs - 15% Design and implement programs that enhance employee experience across the full lifecycle, from onboarding through retention. Develop initiatives that promote engagement, recognition, and a strong, values -driven culture. Partner with leaders to identify engagement gaps and create targeted solutions. Measure employee sentiment through surveys and feedback mechanisms, translating insights into actionable improvements. Required Qualifications Bachelor's degree required . 5+ years of proven experience in areas outlined in the job description. Advanced proficiency in Excel required . Strong analytical skills, including experience with data reporting, cohort analysis, or learning analytics. Demonstrated ability to manage enrollment pipelines and learner lifecycle processes. Excellent project management and organizational skills, with the ability to handle multiple projects and ensure successful, on-time completion. Skilled in database management, data analysis, and creating report presentations for leadership. Ability to work effectively in ambiguous situations and both independently and collaboratively as part of a team. Technical skills, including troubleshooting and understanding of directory, file structures, and systems. Strong critical thinking and problem-solving skills, with the capacity to leverage technology to align training content with company goals. This role does not support sponsorship at this time.