Senior Business Analyst

Salary The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary Are you ready to take your technical expertise and leadership skills to the next level? Do you thrive in a fast-paced healthcare environment where your work directly impacts patient care? If so, this is your opportunity to make a difference. Fraser Health’s Health Informatics – Clinical Ancillary Services portfolio is seeking a dynamic and experienced Senior Business Systems Analyst to support our six specialized Cardiology Services. This full-time role offers the chance to lead innovative projects, mentor a talented team, and shape the future of healthcare technology. About the Role Step into a high-impact position where your consulting, planning, technical, and analytical skills will be put to the test. As a Senior Business Systems Analyst in Health Informatics – Acute Care, you will play a key role in delivering business and systems analysis to support six specialized Cardiac Programs within Fraser Health. You’ll contribute to the development, implementation, and maintenance of electronic health information systems and business practices that enhance the capture and use of clinical data. Your work will directly support the evolution of electronic health records across the organization. This is a unique opportunity to work alongside highly skilled professionals, contribute to meaningful healthcare improvements, and grow your career in a dynamic and rewarding environment. Be part of the team that’s shaping the future of healthcare. You’ll work within a dynamic technical portfolio that includes multiple production systems, supporting Cardiac Diagnostics, Interventional Cardiology, Cardiac Surgery, Outpatient Services, Cardiac Rehab, and more. Key Responsibilities In this role, you will: Lead the implementation and optimization of specialized electronic clinical solutions across Fraser Health’s Cardiac departments. Drive key portfolio initiatives, including project execution, system operations support, documentation development, and mentorship of Business Analysts. Act as a trusted liaison between clinical teams and technical stakeholders, ensuring alignment with best practices in IT and change management. Apply your deep knowledge of health informatics, business processes, and system integration to deliver impactful solutions. Translate complex business needs into actionable application requirements using your expertise in project management and the systems development life cycle. Enhance the performance, support, and sustainability of enterprise systems across the portfolio. What You Bring A bachelor’s degree in health information systems management or a related field. 3-5 years of recent, relevant experience in business and systems analysis within a medium to large organization. Proven experience in production troubleshooting, system design, application integration, and operations-based development. Be able to independently manage small to medium sized projects Strong logical thinking, problem-solving abilities, and a passion for healthcare innovation. Working knowledge with HL7 integration (e.g., BizTalk), FHIR, or DICOM is highly desirable. Knowledge of Fraser Health’s processes, downstream clinical applications, and end-to-end clinical and system workflows is an asset Experience in various Cardiac programs is a strong advantage. Note: An equivalent combination of education, training, and experience will also be considered. Why Join Fraser Health? Be part of a leading healthcare organization serving over 1.8 million people across 20 diverse communities in British Columbia. Work alongside top-tier healthcare professionals in a collaborative, innovative environment. Access exciting career growth opportunities, including leadership and management roles. Enjoy a competitive salary and comprehensive health benefits package. #LI-DNI Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health. The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management. Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems. Responsibilities Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization. Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology. Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support. Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team. Qualifications Education and Experience Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of health and corporate information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process. Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization. Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology. Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support. Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team. Education and Experience Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of health and corporate information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position.