Sr. Engineer -Sales

DESIGNATION/ TITLE - Sr. Engineer -Sales-FCS

REPORTING TO - Regional Sales Manager

MOBILITY - 80-85 %

OBJECTIVE/MISSION

Responsible for representing FCS division in the assigned territory and customers. He/she is responsible for increasing reach, active accounts, sales, receivables, and market share. Responsible for all the aspects of business relations and customer satisfaction and retention for the assigned territory and accounts.

Roles and Responsibilities:

The job encompasses but is not limited to the following Roles and Responsibilities:

Strategy

• Evaluate and report market trends
• Capture customer voice and competitor information
• Customer retention/addition tactics

Business

• Prospection and new prospect generation according to strategy
• Creation of customer wise/territory wise business plan
• Responsible for achieving the territory business plan-Sales, Order Booking, Receivable

Account management

• Single point of contact for the assigned accounts
• Responsible for the complete sales process
• Drives customer satisfaction, account retention and increase in business share/wallet share

Sales excellence

• Planning self-sales visits. >30 customer meetings per month
• Sales efficiency and effectiveness- Offer, opportunity creation and management
• Leading sales negotiations and order closures
• PO acceptance and oversees timely order booking and OA confirmation to customer
• Controls customer overdue and ensures payment terms are as per TSI guidelines
• Analyses the order losses and shares insights for increasing the conversion rate

Data transparency and reporting

• Managing the CRM database - potential, contacts, visit reports, offers, order loss analysis, opportunities, leads etc.
• Visit report creation in CRM database
• Reporting the business status at agreed intervals to Regional Sales Manager

Key interface:

1. External
   • • • Customers- Design, Purchase, Supply chain, Leadership
       • Distributors/agents
2. Internal
   • • • Local Business Heads
       • Supply chain & Warehouse- Local
       • Local application Engineering
       • Inside sales, Sales Administration
       • Finance- Account receivables,

**Any other responsibility as per discretion of management

YEARS OF EXPERIENCE- 5-8 Years of relevant Industrial sales experience in capital goods/ consumable components, preferably in a MNC company

 

B.E./B.Tech. in Mechanical/ Electrical / Electronic stream. MBA in marketing preferred but not compulsory

Understanding of production processes

Ability to understand the gaps, improvement areas and link the same to Staubli solutions

Value selling- Conceptualize solution and commercial models

Willingness to collaborate, strong communication skills, quick learner

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