People & Culture Coordinator

The People & Culture Coordinator plays a key role in creating an exceptional employee experience for colleague of Kimpton Seafire and Hotel Indigo. As a People & Culture Coordinator, you will provide generalist HR support to both properties, focusing on employee engagement activities and other administrative aspects of People & Culture and assist in all other areas of the department as a well-rounded HR professional.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Write Employment Verification letters with accuracy.
• Answer any questions and/or requests by employees, managers, governmental agencies, including employee complaints with the assistance from the P&C Manager.
• Manage office supplies and ensure efficient stock of forms used in the hotels are available in P+C and/or other designated areas.
• Prepare and process department expense reports according to financial processes and deadlines.
• Request Purchase Orders and Checks for department expenses utilizing PeopleSoft Accounts Payable system
• Sort and deliver employee mail.
• Communicate notices on bulletin boards, newsletters, and in employee meetings.
• Aggressively champion the company Culture!
• File creation, scanning and electronic file maintenance and compliance.
• Coordinate special employee recognition, reward, motivation, and programs and activities to develop and encourage good employer/employee relations. This includes tracking Kimpton Chips and Indigo Chips, creation, purchase, and distribution of recognition certificates.
• Facilitate and coordinate employee relations events, quarterly recognition, and monthly round tables.
• Communicate notices on bulletin boards, newsletters, and in employee meetings.
• Act as the Wellness Warriors Champion. Organize annual health fair, periodic wellness talks, fitness sessions, running club, group sports, etc., to maintain a healthy and active workplace camaraderie.
• Champion employee relations and recognition initiatives such as the Employee Opinion Survey, Surprise and Delight, Kimpton Moments Recognition Program, Birthday and Anniversary Recognition, and other programs.
• Plan, organize, and lead employee events, including Appreciation Week, Employee of the Quarter Receptions, Employee Luncheons, GM Round Tables, Employee Holiday Party, etc. Be the cheerleader for these events, before, during and after.
• Book and coordination of meeting space for employee events working with the Catering team for all the necessary details such as food, beverage, and Audio-Visual needs.
• Spearhead Community Service initiatives. Partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month, and our community partnerships.
• Assist with employee communications: create flyers, bulletin boards, and internal social media posts to promote employee events, boost recognition, and relay information.
• Support the Training Manager in liaising with schools, students, and managers for internship and work-experience placements.
• Answer any employee questions and/or requests including employee complaints with the assistance from the P&C Manager or Director.
• Maintain employee information, files and assist with department compliance.
• Assist to onboard new hires including Pension enrollment, Health and Life Insurance Enrollment, HRIS activation, etc.
• Assist with termination of employees including proper file maintenance, off-boarding of benefits, etc.
• Assist with benefits audits to ensure compliance.
• Assist with collection of alternative health insurance verification throughout the year for non-hotel enrolled employees.
• Champion the employee wellness benefits and Zest wellness program.
• Assist managers and employees with payroll queries and use of payroll and time clock systems.
• Provide onsite Human Resources support and visibility for your property by fostering an open-door policy.
• Additional duties assigned by management or as business needs.

SPECIFIC EXPERIENCE WE'RE SEEKING:

• 2 years of progressive related experience in a HR role.
• Hospitality experience preferred.
• Must work well in a high volume, active work environment.
• Ability to type 45+ Words per minute.
• Must be able to maintain confidential information.
• Ability to prioritize and meet deadlines for multiple concurrent tasks.
• Accuracy and attention to detail are required.
• Proficiency in Microsoft Word, Excel, and Outlook, and PowerPoint
• Positive attitude and a passion for people and for service.
• Superior verbal and written communication skills required.
• Must be able to occasionally work evenings, weekends and public holidays, if needed.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Minimum 2 years of progressive related experience in HR, hospitality or similar industry. Bachelor’s degree is preferred.

Language Skills: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form. Regularly exercise independent judgment and discretion about matters of significance.

Physical Demands: While performing the duties of this job, the employee is constantly required to use a keyboard, sit, see, hear, write, and speak. The employee is frequently required to handle (hold, grasp, turn, or otherwise work with the hand or hands), finger (picking, pinching, fine manipulation), and dial. The employee is occasionally required to collate/file, stand, and walk. The employee is minimally required to bend, crouch, kneel, squat, climb ladders and stairs, balance, reach, twist, stretch, push, and pull. The employee is frequently required to lift and/or move up to 10lbs, occasionally lift and/or move 25-50lbs, and minimally lift and/or move up to 75lbs.

Mental Demands: While performing the duties of this job, the employee is constantly required to produce detailed work, use verbal and written communication, and be able to handle multiple concurrent tasks and constant interruptions. The employee frequently is required to use math and reasoning skills, give presentations, and be in contact with customers.

Work Environment: While performing the duties of this job, the employee is constantly working in/around environments that are hot, odorous, damp, dirty, oily, greasy, noisy, and may be exposed to fumes. The employee may be moderately exposed to vibrations. The employee will frequently use a computer or computerized equipment, telephone, fax machine.

Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

Salary Range: US $16-18 per hour plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, discounts on hotel stays and F&B at IHG properties worldwide and many other benefits to eligible employees.