Quality Manager

Job Overview
This Clinical FSP role is assigned to designated Delivery Unit(s), sponsor(s), business line(s), and/or specific tasks as defined by the line manager (LM). The purpose of this role is to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), applicable regulatory requirements, and guidelines.  Contribute to the development and be responsible for the implementation of specific quality improvement initiatives as agreed with the management and the relevant Head(s) of assigned business lines. Provide advice and support to relevant key stakeholders with regards to quality control, risk assessment, risk management, and corrective/preventive actions.

Responsibilities

• Adopt and implement the global Quality Management Plan within the scope of the assignment; this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.;

• Cooperate closely with the relevant business and other stakeholders, support maintaining focus on quality in project delivery.

• Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management plan and Risk Management Program, monitor the implementation and delivery.

• Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.

• Work in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions, as applicable according to SOPs.;

• Inform the assigned business line and Quality Assurance of quality issues according to SOPs.

• Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.

• May provide assistance during audits and regulatory inspections to the teams to the extent agreed, as required by the applicable SOPs.

• Prepare periodic reports to stakeholders on quality related matters, risk assessments and specific quality improvement initiatives.

• Upon agreement the line manager: Perform any other reasonable tasks as required by the role.

Required knowledge, abilities and skills

• Bachelor's Degree in health sector or related field or equivalent experience

• Sound working knowledge of medical terminology, IQVIA standard operating procedures (SOPs), International Conference on Harmonization (ICH), Good Clinical Practice (GCP), applicable regulatory requirements, quality management processes.

• Knowledge of National and International Regulations and Drug Development processes.

• Knowledge Pharmaceutical industry operations.

• Knowledge of IQVIA corporate standards and SOPs.

• Good organizational, interpersonal and communication skills.

• Good judgement and decision-making skills.

• Strong influencing and negotiation skills.

• Strong computer skills including Microsoft Office applications.

• Excellent problem solving skills.

• Ability to travel within the region/country.

• Ability to lead and motivate a team.

• Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.

• Fluent in English.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $86,500.00 - $216,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.