Asset Management Analyst, Tape Media Operations

We are seeking a Asset Management Analyst, Tape Media Operations to own and oversee enterprise tape
media services supporting both IBM (mainframe) and Open Systems environments within our data
center operations. In this role, you will be responsible for ensuring the reliability, security, and
compliance of tape‑based data protection services that support business continuity, long‑term data
retention, and disaster recovery.

Although newer storage technologies continue to evolve, tape remains a critical component of
enterprise data protection—especially in regulated industries where long‑term retention,
auditability, and data security are essential. This position provides end‑to‑end ownership of tape
operations, serving as the primary point of accountability for operational excellence, vendor
coordination, and audit readiness.

This is an ideal opportunity for a candidate who enjoys combining operational ownership,
compliance awareness, and cross‑functional leadership in a highly visible role.

What You’ll Do
Own Tape Media Operations

• Serve as the primary owner for enterprise tape media operations across data center environments.
• Ensure day‑to‑day tape services (handling, retention, recovery, and lifecycle management) operate reliably and consistently.
• Partner with data center and storage teams to support backup and recovery objectives.

Ensure Compliance & Audit Readiness

• Maintain audit‑ready tape operations by ensuring accurate documentation, inventory tracking, and process adherence
• Support internal and external audits by providing clear operational evidence and responding to findings as needed
• Help ensure tape handling and data retention practices align with regulatory and industry requirements.

Lead Vendor & Partner Engagements

• Act as the main operational contact for tape vendors and service providers.
• Manage vendor incidents, escalations, and service issues through resolution.
• Coordinate root cause analysis and drive corrective actions when needed.

Drive Incident Response & Risk Reduction

• Lead response efforts for tape‑related incidents impacting backup, restore, or recovery services.
• Work cross‑functionally to resolve issues and prevent recurrence.
• Identify operational risks and contribute to continuous improvement initiatives.

Manage Inventory, Documentation & Reporting

• Maintain accurate tape inventories, location tracking, and lifecycle status.
• Establish operational metrics and reporting to demonstrate service health and reliability.
• Drive standardization and improvements across tape media processes.

Work Schedule Requirements: This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Weekend and Holidays will be required.

Basic Qualifications

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience. Masters graduates must have 2+ years of relevant work experience to qualify.

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor's degree in information technology, Computer Science, Engineering, or equivalent
• professional experience.
• Experience in enterprise tape operations, data protection, storage, or archival environments
• Working knowledge of data retention, data security, and operational compliance concepts.
• Experience coordinating with vendors and cross‑functional technical teams.
• Strong written and verbal communication skills, including documentation and reporting.
• Ability to take ownership, manage priorities, and drive outcomes.
• Experience working in financial services or other regulated enterprise environments.
• Program or project management experience in infrastructure or operations roles.
• Familiarity with enterprise tape platforms or tape management software.
• Industry certifications related to storage, data protection, or program management (e.g., IBM Tape, PMP).

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 94,400.00 to 146,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.