People Solutions Center Operations and Benefits Specialist

高德美（瑞士证券交易所：股票代码为"GALD") 致力于成为专注皮肤学领域的全球领导者，业务遍及约90个国家和地区。我们提供创新、以科学为基础的优质旗舰品牌和服务组合，横跨注射美学、日常护肤和皮肤治疗这三个快速增长的皮肤学细分市场。自1981年成立以来，我们一直热忱专注于人体最大的器官——皮肤，与专业医务工作者合作，以卓越成果满足求美者、消费者和患者的个性化需求。肌肤塑造了我们的人生故事，由此，我们致力于不断推进“每一个进步 为每一寸肌肤”。更多信息请访问：www.galderma.com

我们欢迎专注于成果、乐于学习并能带来积极能量的同事加入我们。他们需要将主动性，团队合作和协作精神完美结合。最重要的是，他们必须为我们每天服务的消费者、患者和医疗行业人士做有意义的事情而充满热情。我们致力于赋能每位员工，促进他们的个人成长，同时确保当前和未来的业务需求得到满足。在高德美，我们拥抱多样性，尊重每一位员工的尊严、隐私和个人权利。我们坚信，致力于成为世界领先的专业皮肤学公司是我们共同的雄心抱负。加入我们，您将有机会获得具有挑战性的工作经历的绝佳机会，并创造无与伦比的直接影响。

Key Responsibilities:

Preferred Languages: English, Chinese, Bahasa Melayu , Indonesian

• Inquiry Handling

• Respond to routine and complex employee inquiries related to the employee life cycle, contracts, and data
• Route specialized or escalated inquiries to appropriate teams or resources
• Maintain service excellence and confidentiality in all communications

• Document Preparation

• Draft and process employment contracts, addendums, and other HR documents.
• Ensure documentation aligns with legal requirements and internal policies.
• Collaborate with HR Business Partners for approvals, e-signatures and updates

• HR Data Management

• Maintain and update employee records in Workday and local HR systems
• Ensure data accuracy, consistency and compliance with global and local standards
• Support data audits and reporting activities.
• Responsible for updating procedures and work instructions

• Benefits Administration
• Implement, execute and maintain HR benefits programs, including health, retirement and other ancillary offerings
• Implement and execute HR programs of specialized nature to continuously improve all HR processes and procedures and enhance use of HR data for reporting, analytics and workforce planning.

Required Skills & Qualifications

• Technical Skills

• Proficiency in Workday (HRIS) and/or HR case management systems
• Strong understanding of HR data structures and document workflows
• High proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Communication & Service

• Excellent written and verbal communication skills in English
• Strong customer service orientation and problem-solving skills
• Strong interpersonal and communication skills; approachable, service-minded and proactive
• Ability to manage sensitive information with discretion

• Organizational Skills

• Highly organized and able to manage multiple priorities with attention to detail and accuracy

• Ability to prioritize tasks and manage multiple deadlines
• Experience working in a fast-paced, service-oriented environment

Preferred Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field
• Prior experience in global HR operations environment as an HR Specialist or in a similar HR role
• Knowledge of employment laws and HR compliance practices