Grantthorntonaus
Corporate Concierge
Salary
Job description
• Diverse concierge role within a fast-paced accountancy firm environment
• Fully funded gym membership | Health insurance discounts
Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.
Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.
In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.
About this role
We’re looking for a Corporate Concierge with a positive, easy-going working style to be the face of our Melbourne office.
Acting as the first point of contact for clients and other visitors, this is a highly interactive role where you’ll meet different people every day.
Please note attendance in the office is required 5 days per week for this role, with some flexibility to work outside of core business hours as necessary (e.g. for special events.)
Key responsibilities
Meet and greet clients and internal stakeholders and manage front-of-house traffic
Prepare, set up, and reset meeting rooms, including AV checks, operable walls, catering support, and daily run sheets
Issue and manage access cards, visitor passes, new starter packs, and maintain related stock
Support room bookings and ensure client-facing spaces are used appropriately
Coordinate facilities, cleaning, and maintenance requests
Support Work Health and Safety (WHS) activities, including first aid and warden coordination
Process invoices and manage office services requests and communications
Provide backup support to office administration, including (but not limited to) reception, telephone, WPR, stock ordering and staff kitchen duties
Skills and experience
Required
Strong communication and customer service skills, including a polite and friendly telephone manner
Excellent organisation, timekeeping and prioritisation skills
Adaptable and flexible, with a willingness to learn and ability to work with different styles
Desirable
Previous experience in a reception / office administration, hospitality or customer service role would be advantageous, although full training will be provided to the successful candidate
Experience in the use of Microsoft Office suite including Excel, Outlook, PowerPoint and Word
If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.
Reach your remarkable
At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.
With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.
Remarkable perks that put you first:
Diverse and inclusive firm culture
Fully funded gym membership
Health insurance discounts
Mental health support, financial and wellbeing coaching
And many more!
Need some help applying or participating in the recruitment process?
We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent. Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.
Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact Sarah McGrory from our Talent Acquisition team at gttalentscouts@au.gt.com.
As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.
Need some help applying or participating in the recruitment process?
We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent. Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.
Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at gttalentscouts@au.gt.com
As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.
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