Front Office/Customer Service Representative

Benefits

• Locally owned and operated
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• Customer oriented, friendly and enthusiastic.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• No degree is needed. We are looking for candidates with office experience.

Benefits

• Listed pay of $16 - $20 per hour, based on skill level.
• Paid training and ongoing professional development (certifications, courses,...etc.)
• Open door policy with your manager.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.