Manager, Revenue Assurance and Billing Operations

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit team works behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview. You will solve the challenge of maintaining financial accuracy and operational excellence within the Device Revenue Assurance team. By bridging the gap between raw data and executive decision-making, you ensure that emerging risks are identified and mitigated before they impact the bottom line. This role is central to our billing transformation, requiring a leader who can automate manual workflows while managing high-stakes release activities for the organization. What Success Looks Like (Objectives) Lead the Device Revenue Assurance team through hiring, performance evaluations, and strategic workflow direction to ensure consistent operational excellence. Design and implement AI-driven support initiatives to reduce manual intervention and improve the scalability of departmental workflows. Translate complex billing and revenue data into strategic narratives that inform executive-level decision-making on emerging risks and opportunities. Coordinate cross-functional release activities from a Billing and Credit perspective to ensure zero-defect deployments for all customer-facing initiatives. Achieve significant department OKRs by developing robust reporting plans and tracking milestones for team-wide responsibilities. Execute change management strategies for billing systems with minimal impact to existing customer accounts or revenue streams. Skills, Experience and Requirements Core Skills and Competencies (What you’ll bring) Advanced expertise in financial data analysis and the interpretation of operational metrics to define problems and establish facts. Strategic proficiency in designing scalable, AI-integrated workflows that eliminate manual processing errors and drive efficiency. Professional leadership in team development, including performance coaching and the direction of high-stakes financial workflows. Expert capability in SQL, Microsoft Access, and advanced Excel modeling for structured data retrieval and billing reconciliation. Clear and concise communication skills for presenting technical financial narratives and actionable insights to a wide executive audience. AI Application skills used to automate routine reporting and monitor unforeseen shifts in business performance through intelligent alerting. Critical Experience managing complex revenue assurance cycles and leading organizational release management for billing-critical platforms. Minimum Requirements Bachelor's Degree in Accounting, Business Administration, Economics, Finance, Mathematics, or Statistics. At least two years of related experience in revenue assurance, business operations, or finance. Advanced knowledge of Microsoft Excel (Pivot Tables, SUMIF, VLOOKUP, Macros). Proficiency with SQL or Microsoft Access. Experience with billing release management or credit operations. Proficiency with Microsoft Office Applications and Google Suite. Visa sponsorship not available for this role Salary Ranges Compensation: $72,350.00/Year - $103,400.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits . The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Candidates must be willing to participate in at least one in-person interview. You will solve the challenge of maintaining financial accuracy and operational excellence within the Device Revenue Assurance team. By bridging the gap between raw data and executive decision-making, you ensure that emerging risks are identified and mitigated before they impact the bottom line. This role is central to our billing transformation, requiring a leader who can automate manual workflows while managing high-stakes release activities for the organization. What Success Looks Like (Objectives) Lead the Device Revenue Assurance team through hiring, performance evaluations, and strategic workflow direction to ensure consistent operational excellence. Design and implement AI-driven support initiatives to reduce manual intervention and improve the scalability of departmental workflows. Translate complex billing and revenue data into strategic narratives that inform executive-level decision-making on emerging risks and opportunities. Coordinate cross-functional release activities from a Billing and Credit perspective to ensure zero-defect deployments for all customer-facing initiatives. Achieve significant department OKRs by developing robust reporting plans and tracking milestones for team-wide responsibilities. Execute change management strategies for billing systems with minimal impact to existing customer accounts or revenue streams. Core Skills and Competencies (What you'll bring) Advanced expertise in financial data analysis and the interpretation of operational metrics to define problems and establish facts. Strategic proficiency in designing scalable, AI-integrated workflows that eliminate manual processing errors and drive efficiency. Professional leadership in team development, including performance coaching and the direction of high-stakes financial workflows. Expert capability in SQL, Microsoft Access, and advanced Excel modeling for structured data retrieval and billing reconciliation. Clear and concise communication skills for presenting technical financial narratives and actionable insights to a wide executive audience. AI Application skills used to automate routine reporting and monitor unforeseen shifts in business performance through intelligent alerting. Critical Experience managing complex revenue assurance cycles and leading organizational release management for billing-critical platforms. Minimum Requirements Bachelor's Degree in Accounting, Business Administration, Economics, Finance, Mathematics, or Statistics. At least two years of related experience in revenue assurance, business operations, or finance. Advanced knowledge of Microsoft Excel (Pivot Tables, SUMIF, VLOOKUP, Macros). Proficiency with SQL or Microsoft Access. Experience with billing release management or credit operations. Proficiency with Microsoft Office Applications and Google Suite. Visa sponsorship not available for this role