IT Helpdesk

• Diagnose and resolve hardware, software, and network issues for end users

• Provide support to employees and guide them through technical problems

• Install, configure, and update devices and applications to minimize workplace interruptions

• Maintain records of issues, resolutions, and system changes

• Manage IT hardware inventory and ensure accurate documentation

• Degree or certification in IT or related field

• 4-5+ years of experienced in this field

• Knowledge of MS Office, Windows, and networking

• Strong problem-solving and communication skills

All your information will be kept confidential according to EEO guidelines.