We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Commercial Banking & Wealth Management Compliance (CBWMC) provides securities regulatory advice and oversight to CIBC’s Canadian securities registered businesses and individual registrants.

As a Compliance Officer, Electronic Communications (E-Comms) Surveillance, you’ll support and execute the CBWMC E-Comms Surveillance program. In this role, you’ll monitor, review, and escalate matters related to the conduct of Canadian securities registrants across Personal and Business Banking (PBB), Commercial Banking and Wealth Management (CBWM), and CIBC Asset Management Inc. (CAMI) to ensure compliance with regulatory requirements and internal policies. You’ll play a key role in maintaining oversight of electronic communications, helping to safeguard ethical business conduct and regulatory adherence.

Collaboration is essential, as you’ll work closely with Senior Compliance Officers, internal compliance teams, and business partners to support each of CBWMC’s registered Chief Compliance Officers (CCOs). Your contributions will help foster a strong compliance culture across the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Surveillance & Monitoring – Conduct surveillance by reviewing electronic communications to ensure adherence to regulatory requirements, company policies, practices, and acceptable standards of business ethics and conduct for applicable CBWMC businesses.

• Investigations – Carry out initial investigations into matters related to employee conduct and potential non-compliance with internal or regulatory requirements. Determine when escalation to a Senior Compliance Officer for advanced investigation is required.

• Communication – Clearly communicate surveillance and investigation results to internal partners, including identified risks and recommended remedial actions.

• Reporting & Documentation – Prepare summaries, logs, and reports of surveillance reviews and investigations for compliance management. Highlight emerging risks and patterns, maintain accurate records, and assist with internal requests, audits, and regulatory inquiries.

• Continuous Improvement – Support updates to policies and procedures, identify opportunities to enhance internal processes, participate in user testing for surveillance technology tools, and maintain awareness of relevant regulatory obligations to ensure ongoing alignment.

Who you are

• You have 2+ years of experience. You bring experience in compliance, risk management, surveillance, or control functions within financial services.

• You have relevant education. You hold a university degree or college diploma in Business, Finance, Law, or a related discipline, or possess equivalent work experience.

• You have industry certifications or coursework. Completion of the Canadian Securities Course, Conduct and Practices Handbook, Options Supervisors Course, Branch Managers Course, Partners, Directors and Officers Course, or equivalent is considered an asset.

• You bring additional language skills. Written and spoken knowledge of French is an asset but not required.

• You understand the regulatory environment. You have knowledge of the regulatory landscape for CIBC’s securities businesses, including retail investment and mutual fund dealer and investment adviser activities, conduct risk, and compliance frameworks.

• You are tech-savvy. You’re proficient with Excel, Word, PowerPoint, and can quickly learn new applications.

• You communicate clearly. You have strong written and verbal communication skills, with the ability to summarize findings concisely.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Asset Management, Communication, Company Policies, Corporate Ethics, Employee Relationships, Investments, Regulations, Risk Management, Teamwork