Suite Attendant (Part-Time)

Who are we hiring?

During events, the Suite Attendant provides food & beverage service as well as overall hospitality to guests in Suites. This individual also assists with general and event-related questions while exhibiting a warm, friendly, and professional demeanor to build relationships that will enhance the guest experience.

What will you do?

• Set up assigned suites prior to event, maintain cleanliness of space during event, and clean up suites at event conclusion; report any maintenance issues in a timely fashion.
• Take accurate food and beverage orders, set up product upon delivery and prepare beverages as requested.
• Checks identification to ensure authenticity and confirm it meets the legal drinking age of 21
• Mixes, garnishes and serve alcoholic and non-alcoholic drinks to guests
• Maintain presence in suite during event and address any guest questions or concerns, escalating to Supervisor as needed.
• Knowledge and execution utilizing suite POS technology.
• Handle credit card and suite billing transactions, ensuring charges are accurate and all billing instructions have been followed.
• Ensure all disposables, beverages and F&B service equipment are up to par/functional both pre- and post-event.
• Adhere to Southern Nevada Department of Health food handling regulations and Company’s alcohol service guidelines (TEAM training guidelines)
• Suite Attendants may also be assigned to work in Catering.

What do you need to succeed?

• Previous Food & Beverage experience in a front of house role within a high-end restaurant, hotel or arena/stadium Suites environment.
• Extensive Food & Beverage product knowledge.
• Knowledge of Southern Nevada Health Food regulations and proper food handling certifications.
• Must take and pass TAM (Techniques of Alcohol Management) Nevada training class and adhere to TEAM training guidelines.
• Proven ability to listen, understand and communicate effectively and to follow written instructions with precision.
• Passion for guest service and ability to prioritize multiple tasks in a fast-paced environment.
• Experience using POS system.
• Must be of legal age to serve alcohol.
• The ideal candidate will have previous bartending experience

Special Requirements

• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• General physical requirements such as occasional kneeling. Pushing, Pulling, lifting, and carrying up to 50 lbs., standing for long periods, walking long distances, bending and constant motion is often required.
• May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
• Must be at least 21 years of age.
• Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.
• Certifications
  • Alcohol Certification Card
  • Food Handler Safety Training Card
  • LVMPD – Non-Gaming Work Card

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