Business Systems Analyst I

Business Systems Analyst I - 2-5 Yrs – Bangalore Location – Regular US Shift (6 PM to 3 AM IST)

About The Team:

Centralized teams handle new requests for the network design team, assist with project reviews and documentation, send proposals, and process contracts. They coordinate communication among network design, provisioning, sales, and project management teams, serving as gatekeepers for all activities.

What you will be doing:

• Process documentation for Network Services Requests in timely and accurate manner.
• Create documentation for team processes as needed.
• Participate in daily reviews and maintain clear meeting notes.
• Ensure clear and effective communication within the team and across other teams to support client needs and timely escalations.
• Monitor and manage the team inbox, ensuring timely review, response, and routing of emails, requests, and action items.

What you will need:

• 2-5 Yrs of experience in creating documentation for project reviews and follow up with Clients/Stakeholders
• Contributes to the documentation of system solutions, ensuring clarity and alignment with business goals.
• analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications
• Excellent communication skills and work with global clients

What we offer you:

• A work environment built on collaboration, flexibility and respect.
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing.
• Varied and challenging work to help you grow your technical skillset.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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